Parts Department Specialist

AHM Furniture Service is headquartered on the northwest side of Houston in the Jersey Village area and, as of 2026, proudly serves customers in 38 states—with continued growth nationwide.

At AHM, quality is the keystone of everything we do. From hand-selected materials and products to personalized, top-tier customer service, our team understands that values, talent, and attention to detail are what set us apart in the furniture repair, restoration, and service industry.

Our customers trust that they receive the highest level of care, and we strive every day to deliver on that promise. We aim for excellence, encourage accountability, invite collaboration, and pursue innovation in everything we do. We are grateful for the customers, clients, and team members who make up the heart of AHM.

We are a family-owned, Christian company and a proud second‑chance employer—committed to creating opportunities while serving others with integrity and purpose.

At AHM, we strive to be a light in our industry—serving with excellence, so that our work speaks for itself and reflects the values we stand on.

AHM Furniture Service is seeking a dependable, organized, and motivated Parts Department Specialist to support warehouse operations, inventory management, parts ordering, technician support, and local delivery operations. This role plays a critical part in ensuring accurate inventory control, timely parts fulfillment, vendor coordination, and operational efficiency while supporting field technicians and customer service initiatives across the company.

• Order furniture parts, supplies, and materials from approved vendors and manufacturers
• Establish and maintain strong vendor and supplier relationships
• Follow up on backorders, damaged shipments, shortages, and shipping delays
• Research part availability and alternative sourcing solutions
• Coordinate returns, warranty claims, and vendor communications

Warehouse & Inventory Operations

• Receive, inspect, and verify incoming shipments for accuracy and damage
• Process incoming freight and unload delivery trucks
• Verify shipping manifests, packing slips, and purchase orders
• Scan, barcode, label, and organize inventory
• Conduct cycle counts and inventory audits
• Maintain organized, clean, and safe warehouse areas
• Monitor stock levels and communicate replenishment needs
• Pull merchandise and prepare customer and technician orders
• Stage deliveries and organize outgoing shipments

Work Orders & System Updates

• Update work orders accurately within company systems
• Upload tracking information, serial numbers, notes, and documentation
• Ensure inventory movement and parts activity are documented properly
• Support technicians and operations teams with parts status updates

Pick-Up & Delivery Responsibilities

• Perform local pick-up and delivery of parts, materials, and supplies
• Safely transport inventory between vendors, technicians, customers, and company facilities
• Load and unload materials safely and professionally
• Maintain delivery documentation and chain-of-custody records

Team & Customer Support

• Develop strong relationships with customers shopping both in-store and online
• Partner with team members to create smooth and accurate transactions
• Assist in creating an energetic, positive, and team-oriented work environment
• Support first-visit completion initiatives through accurate and timely parts fulfillment
• Assist with additional warehouse, logistics, and operational projects as needed

Education

• High school diploma or GED preferred

Required Qualifications

• Valid driver’s license with acceptable driving history
• Ability to pass background and motor vehicle checks
• Strong organizational and multitasking skills
• Dependable attendance and punctuality
• Basic computer proficiency and ability to learn company systems
• Ability to lift and move boxes, furniture parts, and materials safely
• Ability to work on-site in Houston, Texas

Preferred Experience

• Warehouse, inventory, logistics, or parts department experience
• Furniture, upholstery, service, or repair industry experience
• Experience with inventory systems, scanning, and barcoding
• Shipping and receiving experience
• Forklift or warehouse equipment experience
• Customer-oriented mindset with a passion for serving others
• Effective verbal and written communication skills
• Ability to read, write, and comprehend instructions, correspondence, memos, and emails
• Strong relationship-building and teamwork skills
• Proactive approach to identifying and solving problems
• Ability to adapt to changing priorities and business needs
• Attention to detail and strong organizational habits
• Positive attitude and willingness to support team goals first