Operations Clerk

The Operations Clerk plays a key role in supporting daily plant and warehouse operations. This position serves as a central point of coordination between customers, production, and warehouse teams—ensuring smooth communication, efficient scheduling, and timely order fulfillment.

This is a hands‑on role that requires strong organizational skills, customer focus, and the ability to work both at a desk and within the plant environment.

• Answer inbound customer calls and emails regarding orders, deliveries, and product inquiries
• Provide timely and professional updates on order status and scheduling
• Coordinate with sales and operations teams to resolve customer needs or concerns

• Assist with planning and coordinating daily warehouse and production schedules
• Communicate priorities to warehouse staff to ensure efficient workflow
• Monitor order timelines and proactively identify potential delays

• Regularly walk the warehouse and production areas to track progress and ensure alignment with schedules
• Support inventory awareness and ensure materials are available for production
• Assist with shipping and receiving coordination as needed

• Maintain accurate records of orders, schedules, and customer communications
• Prepare basic reports and updates for leadership
• Support continuous improvement of operational processes

• High school diploma or equivalent
• 1–3 years of experience in operations, warehouse, customer service, or related field
• Strong communication and organizational skills
• Ability to multitask in a fast‑paced environment
• Comfortable working in both office and plant/warehouse settings

• Experience in a manufacturing or chemical plant environment
• Familiarity with inventory, scheduling, or ERP systems
• Basic Microsoft Office skills (Excel, Outlook, Word)
• Customer-focused with a problem‑solving mindset
• Strong attention to detail and follow‑through
• Ability to coordinate across multiple teams
• Adaptable and proactive in a hands‑on environment
• Safety‑conscious and team‑oriented

• Ability to walk the warehouse and production floor regularly
• Ability to lift to 25 lbs (if applicable)
• Comfortable working in an industrial environment with appropriate PPE