Supervisor, Operations

Shift Schedule

Sunday–Thursday, 12pm–8:30pm with occasional Friday.

Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in stockroom, warehouse, or yard by performing the following duties.

• Reviews inbound appointment log and open order report each day in order to plan work activities.
• Plans inbound and outbound schedules to meet customer metrics.
• Determines staffing needs based on workload and schedules staff accordingly.
• Assigns workers to specific duties based on workload and shipping schedules.
• Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates.
• Tracks productivity and evaluates performance by individual, function, and department.
• Works with Inventory Control to ensure the highest level of inventory accuracy possible.
• Manages payroll of the department.
• Advises employees on handling of items received, stored, and shipped; methods and use of equipment; and related problems.
• Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures that proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.

Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Medical, Dental, and Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

USD 60,000 – 65,000. The above stated pay range is the anticipated starting salary range for the position. The company may adjust this range in light of prevailing market conditions and other factors such as location. The company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

• Must be authorized to work for any employer in the United States.

Performance Team is committed to a diverse and inclusive workplace, and is an equal‑opportunity employer welcoming applicants without regard to race, color, gender, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, disability, medical condition, pregnancy or parental leave, veteran status, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We will support necessary accommodations during the application and hiring process.