Warehouse Supervisor

M-F work week

Reporting to the Warehouse Manager, the Warehouse Supervisor is a key link between the company and its customer base of collision repair shops in the region. The goal for each Warehouse Supervisor is to provide support to a fast‑paced Warehouse Team and contribute to the workflow of the department that oversees the warehouse operations and staff.

• Assist in safety and warehouse processes training
• Maintain a safe and clean warehouse (building and equipment maintenance following safety regulations; trash clean up, facility repairs or equipment repair)
• Manage the workflow for the major warehouse tasks (receiving, shipping, maintenance and QC)
• Manage team members and create schedules
• Troubleshoot problems associated with daily operations in the major warehouse tasks (receiving, shipping, maintenance and QC)
• Assist the Warehouse Manager in developing and updating SOPs
• Identify productivity areas to measure to help the Director of Warehouse Operations and Warehouse Manager generate KPIs
• Interpret KPIs and guide the team to achieve set goals
• Schedule all incoming shipments—overseas and domestic—and update all relevant programs
• Manage the order picking process
• Create and schedule shipments of defective or damaged items back to vendors
• Conduct equipment operator training
• Order warehouse supplies and equipment
• Schedule warehouse equipment maintenance
• Process claims for defective or damaged product
• Use email communication with other DCs, vendors or manufacturers
• Oversee the performance management of warehouse staff
• Assist in physical labor when needed

• At least one year of Warehouse Lead experience
• Highly motivated performer, versatile, agile with strong leadership skills
• Presented professionally, courteous by phone or email
• Solid computer skills required
• Fluent with workflow relevant programs and processes
• High school degree or equivalent required
• Ability to prioritize and balance multiple responsibilities to meet deadlines
• Shift: Monday – Friday, 10:00 am – 7:00 pm (Closing Supervisor)

• Possess a friendly and sincere demeanor
• Proficient communication skills, including careful listening, understanding and follow‑up on requests
• Handle issues with precision, professionalism and courtesy
• Build rapport and credibility within the team
• Show enthusiasm, patience and a positive attitude
• Be safety‑minded and open‑minded

• Health, dental & vision insurance
• Health Savings Account with employer contribution
• Optional life insurance, long & short‑term disability, critical illness, accident and hospital insurance
• 401(k) retirement plan
• Paid training
• Paid time off
• Paid sick days
• Paid holidays, including one floating holiday (your birthday)

• Casual dress code
• Teamwork environment
• Fun team events
• Free company apparel
• Employee recognition

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws. Empire Auto Parts participates in E‑Verify.