Administrative Aide - Friend Court Job Howell area,Michigan USA,Administrative/Clerical

Position: Administrative Aide - Friend of the Court

Position Summary

Under the supervision of the Deputy Friend of the Court with day-to-day leadership from the Office Coordinator, performs a variety of secretarial, administrative, and support functions. Serves as receptionist for the office and responds to a variety of procedural and case inquiries and assists clients by explaining court orders and answering inquiries related to support calculation, medical enforcement, and related issues.

Processes domestic relations cases, which includes opening new case files, closing cases, providing support enforcement assistance to caseworkers and providing clerical support for the office. Rotates assignments with other office staff as experience is acquired, culminating in the handling of more complex clerical assignments such as initiating domestic cases conforming with Title IV-D requirements and handling the clerical aspects of cases through progression until closing.

Benefits

MERS Retirement Plan
Comprehensive Medical, Pharmacy, Dental & Vision
Optional Voluntary 457 Deferred Compensation plan
Voluntary Short-term & Long-term disability
Employer paid Basic Life & AD&D insurance
Health & Dependent Flexible Spending Accounts
Paid vacation, sick days & holidays
Tuition Reimbursement
Up to $500 annual Wellness reimbursement & $100 incentive for completing your annual physical & Health Assessment.
Voluntary benefits such as Accident, Critical Illness, Hospital & Whole Life policies
Employee assistance program

Pay Rate Information

The FOC Administrative Aide is a full-time, Union position and starting pay is $21.17/hr
. This position is eligible for step pay increases within our Court Bargaining Agreement Grade 3 wage scale. Top end of the current wage scale for this position is $25.26/hr
.

Essential Job Functions

Serves as a receptionist and answers telephone lines at the office of the Friend of the Court, answers inquiries regarding procedural information and case scheduling, determines if the caller's concern should be reduced to writing, and/or directs the call to appropriate individuals. Answers phones and directs them to their proper caseworker, medical clerk, clerk's office, and/or referee coordinator or secretary. Researches files to respond to questions from attorneys and clients.

Assists clients with interpreting court orders, responds to and explains medical enforcement issues, answers preliminary questions on issues such as what goes into the computation of income and related issues.

Researches and responds to questions regarding accounts such as arrearages, status of tax intercepts, credits, application of money to account and related issues. Prepares correspondence explaining account status.

Opens all mail, time stamps correspondence and documents, and determines appropriate routing. Researches conflicting legal, mailing, and residential addresses of clients and prepares address verifications and/or postal checks for clients with conflicting addresses.
Updates clients' demographics, addresses, telephone numbers, and email addresses from employer responses and address verifications.

Receives and processes payments through the mail and from the counter and posts payments for child support, medical, alimony, and court fees to the computer system. Posts to accounts in conformance with priorities stated in a court order or mandated by statute. Completes receipts, credit card transactions, and daily batch sheets, and accounts for all monies received with the chief account clerk.

Researches files for children researching the age of majority and determines appropriateness of support based on court order. Distributes and records graduation notices from custodial parents and updates computer records.

Prepares new case files which includes determining if parties have a prior case with the office, typing information on case card, processing income withholding order, and verifying ADC certification. Maintains files over time. Enters all orders into MiCSES.

Closes or inactivates files when triggered by dismissal reconciliation or conclusion of support obligation. Ensures that all closing documentation is properly filed, schedules for disposal in accordance with statutory requirements, and moves to closed storage. Maintains record storage and disposal of closed files.

Prepares statistical reports, which includes collecting data from reports and records, compiling data, cross-checking totals, and typing the report.

Reviews court orders and judgments of divorce, utilizing a judgment checklist to verify completeness, prior to submission for the judge's signature.

Provides secretarial and administrative support to the Friend of the Court and other staff. This includes typing correspondence and reports and maintaining office and project files.

Researches and prepares financial statements for financial institutions on individual cases. Prepares and mails individual payment histories to clients as requested.

Performs a variety of other tasks such as processing checks through check signer, filing,…