Office Coordinator - Urgent Care Howell

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* Employment Type:

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* Full time

** Shift:*
* Rotating Shift

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* Description:

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* ** Looking for a candidate with an MA background/*
* ** experience - will*
* ** be training MA staff*
* ** Join a Team That Makes a Difference!*
* Trinity Health IHA Medical Group is seeking a compassionate and motivated  
** Office Coordinator
** to oversee specified areas of the office in collaboration with the Practice Manager in order to  deliver exceptional patient care. In this role, you will ensure patients receive friendly, efficient service and maintain efficient flow of the overall office and working with other supervisors to achieve operational goals as defined by the practice leadership.

** What You'll Do:*
* + Supervise day-to-day operations of assigned areas.

+ Manages more complex patient reception/medical records problems or insurance issues.

+ Provides suggestions to continually improve processes and the customer experience.

+ Assists with recruitment, hiring, orientation, training and coaching of staff.

+ Maintains scheduling, time and attendance for staff.

+ Evaluates the performance of staff, recommends promotions and disciplinary action.

+ Coordinate care and serve as a liaison between patients and providers.

+ Support quality improvement initiatives and disease management programs.

** General Requirements:*
* EDUCATION:

High School Diploma or equivalent with applicable college coursework or seminars in management and supervision.  Prefer associate or bachelor's degree in relevant field (Management, Healthcare Administration, etc)

CREDENTIALS/LICENSURE:
Office Coordinators who are training Medical Assistant staff must be credentialed as a Medical Assistant through one of the following certifying agencies:

+ American Association of Medical Assistants (CMA)

+ American Medical Technologists (RMA)

+ National Center for Competency Testing (NCMA)

+ National Health career Association (CCMA)

+ National Association of Health Professionals (NRCMA)

+ American Medical Certification Association (CMAC)

MINIMUM EXPERIENCE:

Minimum 3-5 years' experience working in a Medical Office, with Reception or Cross-Trained Medical Assisting duties required  Prior supervisory experience preferred.

** Why Join Trinity Health IHA Medical Group?*
* + Day-one benefits with no waiting period for eligible team members.

+ Competitive pay and comprehensive medical, dental, and vision coverage.

+ Opportunities for professional growth, development, and career advancement.

+ Collaborative, patient-centered culture focused on excellence in care.

+ Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

** Our Commitment*
* Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran