Business Support Mapping Technician & Addressing Official Job Howell area,Michigan USA,IT/Tech

Livingston County was named a 2025 Top Workplace by the Detroit Free Press! Based solely on employee feedback, the Top Workplace title is a badge of honor for the County. With over 700 employees serving within 18 departments, 6 elected offices, and 3 Courts, Livingston County's top priority is providing effective and efficient services that improve the quality of life for all of our residents.

Position Summary:

Under the supervision of the Chief Information Officer, this position is responsible for performing a variety of Information Technology business support duties and basic GIS mapping duties related to the input and maintenance of county-wide digital information by utilizing fundamental GIS data management concepts, software, and County data standards. Business support duties include administrative records management, ERP data entry and analysis, procurement and vendor relationship management, inventory entry and management, I.T. customer support/service desk/internal support.

The position also maintains the county-wide GIS address database and serves as the addressing official for the Livingston County Addressing Ordinance. Calculates house numbers using grid addressing and coordinates street naming with the County Road Commission.

Benefits:

Retirement plan includes a 401a with up to 8% employer contribution
Comprehensive Medical, Pharmacy, Dental & Vision
Optional HSA with an employer match
Optional Voluntary 457 Deferred Compensation plan
Short-term & Long-term disability & Basic Life & AD&D insurance
Health & Dependent Flexible Spending Accounts
Paid vacation, sick days & 13 holidays. Unused vacation and sick time rolls over
Tuition Reimbursement
Up to $500 annual Wellness reimbursement* & $100 incentive for completing your annual physical & Health Assessment.
Voluntary benefits such as Pet Insurance, Accident, Critical Illness, Hospital & Whole Life policies
Employee assistance program

* Pro-rated based on DOH

Pay Rate Information:

The Business Support Mapping Technician & Addressing Official position is a non-union position and starting pay is $31.81/hour
. This position is eligible for step pay increases within our Non-Union Grade 8 Wage Scale. Top end of the current wage scale for this position is $40.30/hour.

Essential Job Functions:

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

Calculates house numbers using grid addressing system and corrects addresses that do not meet the standards described in the Livingston County Street Naming and Addressing Policy.

Maintains and updates the County's GIS addressing database to assist customers and County departments with questions and concerns regarding addressing issues, records, and updated information.

Enforces the Livingston County Addressing Ordinance under County Resolution: .

Prepares information for external agencies and County departments by running reports, attending meetings, and assembling files.

Assists in maintaining the County's addressing and street naming policy through updating files, working with County and local departments, and ensuring standards are upheld.

Produces and plots thematic, digital maps, and other types of graphic products for County departments, local communities, and other customers.

Responsible for the ordering of all copiers and mobile cellular devices within the County including activation and troubleshooting cellular phones and modems. Evaluates current usage to determine the best plan for each department. Maintains the County phone numbers, orders new lines, and activates all problem tickets for mobile phones and internet connections. Administers the processes within the I.T. department service desk system "Fresh Service" platform.

Creates and runs monthly addressing reports for various County offices and outside agencies.

Supports the I.T. department procurement processes, contracts and vendor management in the help desk system.

Processes GIS and other Information Technology Department invoices, receipting into the County ERP Systems and assists with I.T. department budget analysis and reporting, including administrative records management.

Provides IT customer support and may function through the service desk or other internal support functions.

Responsible for ERP data entry and analysis.

Responsible for County auction activities such as preparing items for auction, preparing listings, processing invoices, and delivery of items.

Reviews applications, analyze information for new developments, ensuring all requirements have been met and addressing policy is followed.

Prepares and prints GIS maps per customer request at front desk/email/phone.

Processes invoices for entry into MUNIS system for payment.

Performs all other duties as assigned.

Required Knowledge, Skills, Abilities and

Minimum…