Assistant Community Manager

POSITION OVERVIEW

The Annex Group is seeking an Assistant Community Manager. If you are searching for experience with an organization that operates with a customer‑first approach, are passionate about our mission, and take pride in making a difference in the lives of our residents, we want you on our team. The Assistant Community Manager is responsible and accountable for providing excellent customer experiences, supporting the company’s mission, and maintaining compliance with all applicable housing laws and programs.

• Provide excellent experiences for residents, vendors, community partners, investors, and owners.
• Excellent execution of community resident services that positively impact their lives.
• Execute best-in-class curb appeal and property appearance standards.
• Achieve above-average resident survey results.
• Assist the Community Manager with managing the property by achieving key performance indicators, including budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Adhere to LIHTC (Low Income Housing Tax Credit) program requirements, including qualifying households, annual recertifications, state agency and investor reporting, and property-specific requirements.
• Assist the Community Manager with successful and accurate documentation of all internal and external reporting.
• Assist the Community Manager with processing daily accounting functions related to financial management, accounts receivable, and accounts payable.
• Follow required health and safety guidelines.
• Other duties as assigned.

The work environment is a fast-paced office with minimal to high noise levels.

• This position requires working independently as well as part of a team.
• This position requires verbal and face‑to‑face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires the use of all general office equipment.
• Client information must be maintained appropriately confidential.

Full time / Non‑Exempt

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

• Office

• Bonus plan

• Property management experience preferred but not required.
• Affordable housing experience preferred but not required.
• 1–2 years previous management experience preferred.
• Must possess authentic care of others with a strong desire to impact positive change in residents’ lives.
• Strong work ethic with a demonstrated desire to learn and grow with a growing company.
• Ambitious individuals for a fun and entrepreneurial working environment.
• Ability to work independently and successfully execute multiple assignments.
• Proficient communicator and listener.
• Basic knowledge of accounting and budgeting.
• Ability to work on multiple projects simultaneously with frequent interruptions.
• Valid U.S. driver’s license.

• Working knowledge of social media and MS Office software programs necessary.
• Ability and willingness to effectively use other job‑related technology tools.

• Frequent walking, standing, sitting within the work area.
• Driving to/from locations for business‑related purposes.
• Frequent walking throughout the community.

• High School Diploma or GED

• Attend annual fair housing training.
• Attend state agency compliance training.
• Attend other company‑required training.