Executive Assistant, Operations

About The Position

Tech-Keys is seeking an experienced Executive Assistant to support our VP of Operations. This is not a back-office administrative role. The VP’s work is client-facing, which means the things that fall through the cracks land on a client, not just on someone internal. You are the first line of defense against that. The job is holding threads open. Acknowledging clients inside the hour, chasing named people until they actually answer, and making sure a date somebody committed to is a date that arrives.

You will own the calendar, the follow-ups, the meeting minutes, the renewal deadlines and the document mechanics, so the VP can spend his time on the conversations only he can have. The bar for this role Work that comes to this desk gets finished. No reminders needed, no chasing for a status, and when something is at risk it gets raised early rather than discovered late.

That is the whole standard, and it is a high one. The role works best a step ahead of the week rather than a step behind it. Planning for what is coming, having things ready before they are needed, and keeping enough of the picture in view to see problems while they are still small. Holding the VP to his own deadlines is part of that, and it is welcome here rather than out of line.

You do not need to have held this exact title before. If you have been the person who keeps a busy front desk, practice or office running, who owns other people’s calendars and remembers what everyone is waiting on, the skills carry over directly. We will train you on the rest. What we cannot train is being organized by nature and being comfortable with people.

If you are the kind of person who keeps a list nobody asked you to keep, and who is genuinely unbothered about asking a busy person for an answer a third time, you will do well here.