More jobs:
Frontline IT Support Technician; Tier I
Job in
Howell, Monmouth County, New Jersey, 07731, USA
Listed on 2026-07-27
Listing for:
Tech-Keys
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Tech-Keys is seeking a Support Technician, Tier I to be the first point of contact for customers and employees needing technical assistance. You will answer calls, respond to emails and chat, and perform basic troubleshooting to resolve common IT issues.
The role emphasizes strong customer service, clear communication, and the ability to follow instructions while documenting solutions and escalating complex problems to Tier II when needed.
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