Shop Technician

• Perform mechanical repairs in a timely and professional manner
• Perform preventive maintenance services, tire services, and emergency road service calls
• Conduct DOT inspections and ensure compliance with applicable regulations
• Perform service calls, including night and on-call assignments
• Use J-Pro, Fleet Cross, and OE software to diagnose and repair vehicle systems
• Complete work orders accurately, documenting labor, parts, and warranty information
• Perform intermediate to advanced engine repairs and diagnostics
• Diagnose and repair emissions systems, including DPF, EGR, sensors, and regeneration procedures
• Perform drivetrain repairs, including clutches, differentials, PTOs, axles, transmissions, and driveline components
• Perform wheel-end, air system, air brake, ABS, steering, suspension, electrical, and HVAC diagnostics and repairs
• Maintain cleanliness and organization of the shop, tools, and equipment
• Maintain tools, jacks, and service vehicles in safe working condition
• Complete LMS training requirements and OSHA Skills Demonstrations
• Provide friendly, professional, and competent customer service
• Adhere to company safety policies, procedures, and OSHA requirements
• Assist with other assigned duties
• Advanced-level technicians may mentor shop personnel and serve as subject matter experts

• Air Brake Certification required
• DOT Medical Card required
• Section 609 HVAC certification required for HVAC service
• ASE certifications preferred
• Shop Technician IV must obtain or maintain T2:
  Diesel Engines, T4:
  Brakes, T5:
  Suspension & Steering, T6:
  Electrical/Electronic Systems, and T7:
  Heating, Ventilation & A/C (or equivalent) within one year of promotion
• Valid driver’s license and insurable driving record
• Ability to attend and successfully complete HVAC, Electrical, and DOT training
• Ability to obtain required ASE, DOT, and other certifications
• Ability to work weekends, holidays, nights, and on-call schedules as needed
• Reliable transportation and phone
• Ability to communicate effectively in English
• Ability to work cooperatively with team members and deliver excellent customer service
• Ability to lift and/or move up to 75 pounds
• Ability to stand, walk, reach, bend, kneel, crouch, climb, and perform repetitive motions throughout the workday
• Ability to work in shop and roadside environments under varying conditions
• Physical attendance at the primary work location is required

Demonstrates expertise in mechanical repairs, including advanced engine diagnostics and emissions systems. Proficient in performing DOT inspections and adhering to safety regulations while providing exceptional customer service.

• Air Brake Certification
• DOT Medical Card
• Section 609 HVAC Certification
• ASE Certifications
• Advanced Engine Diagnostics

• Mechanical Repairs
• Preventive Maintenance
• Engine Diagnostics
• Drivetrain Repairs
• Emissions Systems Repair
• Electrical Diagnostics
• HVAC Service
• DOT Inspections
• Work Order Documentation
• Tire Services

• Customer Service
• Team Collaboration
• Effective Communication

• Air Brake Certification
• DOT Medical Card
• Section 609 HVAC Certification
• ASE Certifications

• DOT Regulations
• OSHA Compliance
• Shop Safety
• Vehicle Systems
• Roadside Assistance

• J-Pro
• Fleet Cross
• OE Software