Outdoor Membership Attendant

Outdoor Membership Attendant

Y at the Heights
- Kroger Aquatic Center

Huber Heights, OH

Seasonal/Part-Time Non-Exempt

$11.00-$13.20/Hourly

This position could be Monday
- Sunday. We open at 12pm to 8pm everyday when the pool opens

Provide excellent guest services at the outdoor aquatic location including but not limited to admissions and special events.

• Responsible for cash register operations to include accurately collecting and depositing admission money, issuing season passes and selling concessions. Makes change and issues receipts or admission passes to guests.
• Greets guests and answers questions; responds to inquiries from employees, guests and others and refers, when necessary, to the appropriate staff.
• Oversees lost and found operations.
• Prevents accidents and allows for the enjoyment of all guests through the fair and consistent enforcement of policies, rules, and regulations governing the conduct of individuals using the aquatic facility.
• Assists in the implementation of special events.
• Works cooperatively with Program Director and other staff, to ensure quality of the outdoor aquatic area.
• Is responsible for aspects of the event including appearance, safety, and equipment.
• Possesses working knowledge of child abuse and neglect laws and follows proper reporting procedures.
• Monitors and assists in maintaining the cleanliness of the aquatic facility.
• Provide tours to potential guests upon request.
• Displays excellent telephone skills.
• Proactively solves problems.
• Remains knowledgeable about member information and programs.
• Communicates to direct supervisor any concerns, needed repairs, or incidents that may need follow-up.
• Communicates any suggestions to improve programs and facilities.

• Must be at least 16 years of age.
• High school diploma or GED preferred.
• Minimum of six months or more of related customer service experience required.
• Must possess an understanding of overall pool operations and protocol.