Retail Lead — Pet Services & Customer Care
Job in
Huber Heights, Montgomery County, Ohio, USA
Listed on 2026-09-09
Listing for:
PetSmart
Full Time
position Listed on 2026-09-09
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager, Retail Support, Merchandising
Job Description & How to Apply Below
Pet Smart in Ohio is seeking an Experience Lead (Retail Customer Service Lead) to drive the pet parent experience and oversee store operations. The role emphasizes loyalty, promotions, and a safe, clean store while guiding team members and ensuring excellent customer service.
This position requires strong leadership, clear communication, and the ability to manage diverse tasks, including merchandising, live pet sales, and events. Evening, weekend, and holiday availability is expected.
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