Installation Project Manager

Lead Installation Success from Home and in the Field — Join By‑Tor Contracting Inc. as an Installation Project Manager!

Position Title: Installation Project Manager

Pay Range: 55,000 - 60,000 per year, based on experience

Employment Type: Full-Time

Department: Field Operations / Project Management

Schedule: Monday–Friday

Location: Dayton, OH

Type of Construction/Work they perform: Millwork / Carpentry / Interiors (Residential)

By‑Tor Contracting Inc. is seeking an experienced Installation Project Manager to oversee residential installation operations supported by our partnership with Lowe’s. This role is primarily work from home and is responsible for managing installer performance, supporting store relationships, resolving project issues, and ensuring each installation meets company standards for professionalism, craftsmanship, and customer satisfaction. The ideal candidate is highly organized, responsive, and comfortable balancing remote coordination with regular visits to assigned stores and occasional field support as needed.

By‑Tor Contracting Inc. is a locally owned contractor providing installation services and support for residential projects. Our company focuses on delivering dependable service, quality workmanship, and strong operational support, and we work hard to build lasting partnerships through professionalism and consistent performance.

• Cultivate strong relationships with Pros, Lowe’s store personnel, In‑Home Sales Specialists (IHSS), and Field Project Managers (FPM).
• Effectively manage the assigned territory and ensure all performance metrics are consistently met, including LTR, Professionalism, Craftsmanship, and cycle times.
• Demonstrate strong time management skills by prioritizing urgent issues while keeping long‑term project responsibilities on track.
• Maintain high organizational standards to manage ongoing projects, installer activity, store communication, and customer follow‑up.
• Actively work with Pros to help them reach premier performance levels and develop transition plans when performance standards are not met.
• Partner with internal departments, including Compliance and Scheduling, to ensure company compliance, efficient scheduling, and successful project execution.
• Oversee installer performance and provide support, accountability, and coaching as needed.
• Visit assigned stores throughout the week to maintain strong relationships and keep installation activity running smoothly.
• Assist in resolving escalated issues related to scheduling, craftsmanship, customer concerns, and project timelines.
• Maintain accurate communication, reporting, and follow‑up using company systems and technology.
• Represent By‑Tor Contracting Inc. professionally with customers, store partners, and internal team members at all times.

• Experience in project management, field operations, installation coordination, or construction management.
• Strong understanding of residential door installation, millwork, or related home improvement work preferred.
• Proven ability to manage relationships across installers, store partners, customers, and internal departments.
• Excellent organization, time management, and problem‑solving skills.
• Ability to manage a territory and consistently meet operational performance goals.
• Strong communication skills and a professional, customer‑focused demeanor.
• Comfortable working from home while traveling locally to stores during the week.
• Valid driver’s license with a clean driving record.
• Proficiency with smartphones, tablets, email, and digital reporting systems.
• Ability to work independently and make sound decisions in a fast‑paced environment.

• Competitive pay, based on experience
• Paid bi‑weekly
• Work‑from‑home flexibility with local travel
• Paid training and development
• Tech package provided
• PTO, paid holidays, vacation, and sick time
• Long‑term opportunity with a steady pipeline of work
• Supportive team environment with opportunities for growth

• Monday – Friday
• Full‑Time

• Work from home in Dayton, OH
• Travel to assigned stores a few times per week
• Additional field visits as needed based on project assignments