Guest Service Coordinator Bay Lodge

Become a Guest Service Coordinator at Prestige Hudson Bay Lodge in Smithers, BC. This full-time, on-site position involves engaging with guests and managing front desk operations effectively.

In this role, you will ensure guests receive the highest quality service and assistance with their check-in and room requests. You will take ownership of monitoring online feedback and responding professionally, while also providing concierge services for VIP guests. Strong interpersonal skills and some supervisory experience will be valuable as you assist in training fellow team members and managing reservations.

Key Responsibilities:

• Facilitate guest registration and room assignments

• Monitor and address guest feedback promptly

• Process reservations, cancellations, and inquiries

• Provide essential information about hotel services

• Assist with the calculation of charges and receipts

Requirements:

• Secondary school graduation mandatory

• 1-2 years of customer service experience desired

• Strong writing and communication skills essential

• Familiarity with accounting processes

• Committed to working on-site at the lodge

Bring your guest service talents to Prestige Hudson Bay Lodge, ensuring every guest has a memorable experience.
#J-18808-Ljbffr