Compliance Coordinator

Position: Contract & Compliance Coordinator
## Contract & Compliance Coordinator Apply:
Hudson, MA:
Full time:
Posted Yesterday:
REQ-JYL Transportation, Inc.
** Essential Functions
** Provide billing and customer account support while partnering with Operations and Finance teams to ensure accurate and timely revenue recognition.
* Collect, validate, and maintain trip and service data required for accurate client invoicing.
* Collaborate with operations teams to ensure daily transportation activity is properly documented and submitted for billing.
* Prepare, review, and process invoices and related billing documentation for assigned clients.
* Verify trip records, mileage, wait time, no-shows, cancellations, and special services prior to invoice generation.
* Interpret transportation contracts, service agreements, and pricing schedules to ensure accurate invoicing and compliance with billing requirements.
* Process weekly, monthly, and contract-specific billing cycles within established deadlines.
* Resolve billing discrepancies, payment issues, and client inquiries in a timely and professional manner.
* Monitor accounts for payment discrepancies and assist in identifying billing errors or revenue leakage opportunities.
* Communicate directly with clients regarding invoices, billing questions, and supporting documentation.
* Generate billing reports, invoice summaries, and other client-requested reporting.
* Maintain rate schedules, contract pricing, and billing system data to ensure invoice accuracy.
* Ensure billing practices comply with transportation contracts, broker requirements, service level agreements, company policies, and applicable regulations.
* Maintain accurate documentation to support audits, customer reviews, and internal controls.
* Meet established productivity, accuracy, and service standards.
* Support and assist operations when needed with driver safety compliance reporting and documentation.
* Perform other duties as assigned.
** Qualifications
* *** Education
* ** Associate degree in Business Administration, Accounting, Finance, or a related field preferred.
* An equivalent combination of education and relevant experience may be considered.
** Experience
* ** Two (2) years of experience in billing, invoicing, accounts receivable, customer service, administrative support, or a related field preferred.
* Experience in transportation, logistics, healthcare transportation, or contract-based billing environments preferred.
* Experience using billing, accounting, ERP, scheduling, or transportation management systems preferred.
** Knowledge, Skills & Abilities
*** Strong attention to detail and commitment to data accuracy.
* Ability to analyze billing data and identify discrepancies.
* Strong organizational, prioritization, and time management skills.
* Excellent customer service, verbal communication, and written communication skills.
* Proficiency in Microsoft Excel, Outlook, Word, and reporting tools.
* Ability to handle sensitive financial and client information with discretion and confidentiality.
* Ability to work independently while collaborating effectively across departments.
* Strong problem-solving and critical-thinking skills.
* Ability to interpret contracts, pricing schedules, and billing requirements.
* Ability to learn and navigate multiple software systems and databases.
** Success in This Role
** Success in this position is demonstrated by:
* Accurate and timely invoice generation.
* Minimal billing errors, disputes, and rework.
* Prompt resolution of client billing inquiries.
* Consistent compliance with contract requirements and company policies.
* Strong working relationships with operations, finance, and clients.
* Effective support of revenue collection and cash flow objectives.
** Physical Requirements
*** Ability to remain stationary and work at a computer for extended periods.
* Ability to occasionally move files, records, and office materials weighing up to 20 pounds.
* Ability to communicate effectively in person, by phone, and electronically.

This is an on-site role in our Hudson, MA, office.

Starting pay rate: $26/hour