Human Resources Coordinator

Full Time Clerical Headquarters, Hudson, MA, US

Salary Range: $56,000.00 To $58,000.00 Annually

Reports to: Director of Human Resources

* This position is based onsite in Hudson and Marlborough, MA, five days per week. There may be an opportunity for a hybrid schedule in the future, based on business needs and role eligibility.

Under general supervision of the Director of Human Resources, the Human Resources Coordinator performs a variety of administrative duties relating to personnel functions and programs.

• Fosters the ideals of Crossroads Continuum by setting an example for employees with adherence to the established philosophy, objectives, policies, and standards.
• Completes high-quality work with minimal errors.
• Follows and is familiar with the policies in the Employee Handbook.
• Maintains calm and objectivity in challenging situations.
• Maintains excellent organizational & communication skills.
• Maintains high level of confidentiality.
• Sets appointments and meetings.
• Performs other duties as assigned.

• Maintains current HR files, including personnel, payroll, and benefits files.
• Updates HRIS home page monthly with birthdays, anniversaries, special announcements, and other important information.
• Maintains up to date I-9, CORI, and MVR records
• Records certificates, certifications, licensure paperwork and other paperwork and files in personnel files.
• Records expiration dates for CPR and First Aid certifications in HRIS.
• Tracks policy acknowledgments in HRIS.
• Distributes, collects, and tracks all employee performance evaluation dates and scores in HRIS

• Administrative and clerical tasks such as scanning, printing, preparing emails, letters, arranging meetings and other support duties as assigned
• Manages all work injuries, informs worker’s compensation carrier, keeps OSHA log updated
• Manages the Service Awards program for all staff
• Learns about recent graduates and sends congratulations email to all staff

• Assembles all new hire orientation packets
• Covers and assists in areas of recruitment and onboarding, including job fairs
• Assists with the collection of new hire documents
• Creates new hire file folders and files documents accordingly

• Assists with entry of new employee information into HRIS
• Maintains and updates employee information in HRIS
• Assists all staff with ADP issues or concerns
• Reviews all insurance invoices and ensure they match what is in ADP

• Follows lines of communication specified in the Organizational Chart.
• Shares relevant information with colleagues and supervisors.
• Asks questions when something is unknown or unclear.
• Actively recognizes the accomplishments and contributions of others.
• Accepts performance feedback gracefully.
• Checks and responds to email daily.
• Practices confidentiality and maintains a high standard of ethics.

• Demonstrates punctuality and an appropriate attendance record.
• Completes timecards according to protocol.
• Meets assigned deadlines with minimal prompts.
• Attends and actively participates in meetings.
• Attends Crossroads Continuum events when able (e.g., Open House, Annual 5K Walk/Run).

• Bachelor’s degree in business administration or related degree preferred.
• Minimum of 2 years of related HR/Recruiting and admin experience.
• Experience with Linked In, Indeed, Microsoft Office.
• Minimum 2 years of experience with ADP Workforce Now.

• Maintains employee confidence and protects operations by keeping information confidential.
• Must be detail-oriented and work well in a fast-paced environment.
• The verbal communication skills to communicate with a diverse applicant group.
• The written communication skills to produce succinct correspondence and reports.
• Demonstrated ability to take initiative.
• Must possess strong interpersonal skills.
• Ability to work independently as well as collaboratively with professional staff.
• Strong work ethic in a mission-based organization.
• Str…