Senior Manager, Quality

* You adhere to company policies and procedures and all safety and quality requirements including, but not limited to:
Quality Management Systems (QMS), Environmental Management Systems (EMS), U.S. Food and Drug Administration (FDA) regulations, Company policies and operating procedures, and other regulatory requirements as required within your location.
* You are accountable for preventing and correcting quality related gaps in existing processes and systems and driving process improvements required to enable the organization to execute at a more accurate and efficient level.
* You lead, coach, and develop a team of quality professionals in support of one or more product lines or process areas within a design/manufacturing site or a business category.
* As an element of our belief that we all Own Quality, you establish a culture of quality amongst your team and across the site and/or business and establish the expectation for compliance to the established Quality Management System.
* You establish objectives for your team members, ensure effective communications throughout the team, and provide active support for each team member to aspire to accomplish the Individual Development Plans that each one establishes as a means of professional skills development.
* Your leadership style encourages teamwork, cross functional consensus building and ensures accountability within your team and across the interactions your team members have with others inside and outside Integer.
* You promote a diverse and inclusive work environment where your team feels supported and openly communicates opportunities and issues knowing they share a feeling of mutual trust.
* You exemplify Quality– “I own Quality.”  You are a standard bearer for Quality in everything we do at Integer, contributing to the successful attainment of our quality Key Performance Indicators and journey to differentiated quality.
* You champion the development of and deployment of the systems and tools to drive innovation and continuous improvement within the Quality Management System.
* You may perform other duties as needed and as directed by your manager.
* You will ensure that the investigation and disposition of non-conforming materials meet all necessary internal and customer requirements and assure efficacy of corrective actions to prevent recurrence.
* You will lead and manage product complaint investigations.
* You will initiate and facilitate plant CAPA activities that result from the analysis of data from complaints, supplier quality, nonconforming material, training effectiveness, and root causes analysis.
* Through observation of processes and analysis of data, you will establish root cause of product and process failures to drive the appropriate improvement activities.
* ** Strategy Alignment
** through Site Hoshin Plans, quality planning meetings, as Quality representative at site Plant Leadership team meetings, and through site all-hands communication meetings.
* ** Leadership of Sustained Change
** by identifying opportunities to continuously improve our processes and products and ensuring implementation of such changes comply with all customer contractual obligations and regulatory requirements.
* ** Standardization
* * through workplace organization & visual controls (5S), Manufacturing Standard Work, robust training & certification programs and the adoption of Quality policies and procedures that are aligned to and harmonized with the enterprise (Integer) Quality Management System.
* ** Associate Engagement
** promoted through the collaborative problem solving, that includes working with associates at all levels of the organization, and through participation in behavior-based safety programs, and improvement idea and suggestion systems.
* ** Systems & Process Optimization
** through adoption of principles of built-in quality, optimized scheduling & material system designs, work cell design, and total productive maintenance.
* Quality metrics that the site and/or business must achieve:  Customer Complaint Rate, NCR rate, Complaint Cycle Time, CAPA Cycle Time, Supplier Performance metrics.
* Delivery on time and in full for acknowledged customer…