Vision Center Manager L3

Position Summary

Position Summary...

• Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, and inventory levels.
• Provide direction and guidance to Associates on proper customer/member service approaches and techniques to resolve complaints and issues within company guidelines and standards.
• Participate in community outreach programs and encourage Associates to serve as good community members.
• Ensure compliance with company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, and overseeing safety, operational, and quality assurance reviews.
• Develop and implement action plans to improve performance and provide guidance on executing company programs and strategic initiatives.
• Provide supervision and development opportunities for Associates, including hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensure the provision of quality eyewear by consulting with and educating members/customers, selecting products based on member/customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.
• Uphold the company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing company policies and procedures, and suggesting resolutions.
• Coordinate and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders and supporting plans and initiatives to meet customer and business needs.
• Build accountability, measure progress in achieving results, identify and address improvement opportunities, demonstrate adaptability, and promote continuous learning.
• Respect the individual by building high-performing teams, embracing diversity, creating a supportive workplace, and providing opportunities for all Associates to thrive.
• Act with integrity by maintaining the highest standards of ethics and compliance, modeling Walmart values, and supporting the company's commitment to sustainability and community impact.
• Serve customers and members by delivering results, putting the customer first, adapting to how, where, and when customers shop, and applying EDLP and EDLC business models.
• Make data-driven decisions that balance short- and long-term priorities, consider customers, associates, shareholders, suppliers, business partners, and communities.
• Strive for excellence by displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes.

• Completion of 2 or more years of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

• Experience supervising Associates.

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts and other benefits.
• Paid education benefit program for full-time and part-time associates including high school completion, bachelor's degrees, and short-form certificates.

• Hourly wage range: $38.50 - $50.00 (actual hourly rate will equal or exceed the applicable minimum wage).
• Additional compensation may include annual or quarterly performance bonuses and regional pay zone adjustment.

280 WASHINGTON ST, HUDSON, MA , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is an equal opportunity employer. Candidates are selected based on their qualifications and the needs of the organization, regardless of race, color, religion, gender, national origin, age, disability, or any other protected status under applicable law.