Sales and Move in Coordinator

The Artisan at Hudson

Love to make a difference in the lives of seniors?

At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. We are seeking a Sales & Move-In Coordinator who is highly organized, service-driven, and motivated by helping families transition smoothly into our community.

This role is a key partner to the Community Development team and plays a critical role in supporting occupancy growth by managing the move-in process from deposit through move-in day, while delivering an exceptional experience for residents and their families.

• A growing company with opportunities for career advancement
• Immediate pay access — no more waiting for payday
• Tuition reimbursement to support your professional growth
• Comprehensive medical benefits with discounted gym memberships
• Dental, vision, life, and disability insurance
• 401(k) retirement plan
• Paid holidays and paid time off
• Employee Assistance Program (EAP)
• Perks and employee discount programs
• Supportive, team-oriented workplace culture

The Sales & Move-In Coordinator supports the sales and marketing process by managing all aspects of the move-in workflow. This includes coordinating documentation, maintaining consistent communication with prospects and families, and partnering closely with sales, operations, and leadership to ensure move-ins are completed accurately, efficiently, and on time. This role is ideal for someone who enjoys working in a fast-paced, detail-oriented environment, thrives on follow-up, and wants exposure to senior living sales and community operations.

• You directly support occupancy and revenue growth
• You are the bridge between sales, operations, and new residents
• You ensure move-ins are smooth, timely, and stress-free for families
• You gain hands-on experience in senior living sales and admissions
• This role provides a strong foundation for future growth within sales or community leadership

• Partner with the Community Development team to manage the move-in process from deposit through move-in day
• Assist prospective residents and families with completing all required documentation
• Organize, track, and distribute move-in paperwork across departments
• Accurately represent the community’s services, programs, and pricing

• Respond promptly to calls, emails, and inquiries from prospects and families
• Maintain consistent follow-up throughout the move-in process
• Ensure accurate and timely documentation within the CRM and marketing systems

• Monitor model and respite rooms daily to ensure tour readiness
• Conduct walk-throughs to ensure common areas are clean, organized, and welcoming
• Support the presentation and readiness of model spaces as needed

• Assist with weekly marketing and occupancy reporting
• Support competitive market research and data tracking as requested
• Participate in stand-up meetings and collaborate with cross-functional teams
• Assist with community events, tours, and marketing activities

• 1–3 years of experience in senior living, healthcare admissions, hospitality sales, or customer-facing roles preferred
• Experience supporting a sales, admissions, or move-in process strongly preferred
• Comfortable working with CRMs, databases, and detailed documentation
• Strong organizational skills with the ability to manage multiple active move-ins
• Excellent communication, follow-up, and customer service skills
• Compassionate, professional, and service-oriented approach

Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.