Part-Time Customer Advocate

Carvana -  - Responsibilities:
In-Showroom Customer

Experience:

Serve as the primary point of contact for customers in the showroom, guiding them from initial inquiry to sale and post-sale follow-up.;
Customer nurture and sales support:
Proactively move customers through the sales funnel, quickly responding to inbound leads and providing helpful action-oriented customer support.;
Act as a CDJR product specialist, remaining up-to-date with all OEM training and product updates across the CDJR lineup.;
Guide customers through real-time in-dealership  sales using Carvanas proprietary tools such as Carma and Cruise Control.;
Post-Sale Relationship Management:
Continue customer engagement beyond the point of sale, checking in at key ownership milestones.