Collections Specialist Hudson, NH

Collections Specialist

We are looking for a Collections Specialist to support business-to-business receivables management for a diverse portfolio of commercial customers in Hudson, New Hampshire. This long-term contract opportunity is ideal for someone who is organized, proactive, and comfortable communicating with clients to resolve outstanding balances. The person in this role will help keep account information current, coordinate payment follow-up, and contribute to steady cash flow through consistent collection practices.

Responsibilities:

• Oversee collection activity for assigned business accounts, including healthcare organizations, higher education institutions, and other commercial customers.
• Monitor outstanding invoices and aging trends to identify delinquent balances and prioritize follow-up efforts.
• Contact clients regarding overdue payments, discuss resolution options, and document commitments for payment.
• Maintain detailed and accurate records of collection outreach, account updates, and payment arrangements within company systems.
• Investigate account issues that may affect payment status and route unresolved matters to the appropriate internal teams when necessary.
• Review account activity regularly to support timely resolution of receivables and reduce aged balances.
• Communicate professionally with customers to build productive relationships while reinforcing payment expectations.