Service Engineer

Job Summary

As a Service Engineer, you are vital in maintaining Teledyne FLIR's world-leading position in premium solutions products. You will be responsible for performing service operations including diagnosis, repair and troubleshooting functions, which will result in the successful repair and maintenance of Teledyne FLIR products. Under limited supervision, you will perform set‑up and calibration of all premium products and accessories. Repetitive and routine as well as intermediate tasks using a computer, its peripherals, calibration software and various measuring devices will be performed.

Updating of service‑related forms and related documentation will be carried out as required. You may assist in developing methods and procedures to control or modify the customer service process and in continued process improvements. The engineer will also assist internal and external customers (via in‑person, phone, email, etc.) to resolve service‑related issues.

• Conduct routine repair, diagnosis, service, support, and upgrades to all Solutions products.
• Develop standard repair and maintenance procedures documented to company and ISO 9001 standards.
• Assist Engineering in development and implementation of system upgrades and new product implementation.
• Provide detailed product feedback so that corrective action can be implemented.
• Train other technicians in the proper use of assembly/test fixtures and product handling.
• Provide troubleshooting, phone/email support, and repair support for customers.
• Cultivate and develop positive working relationships with customers, system users and company personnel.
• Carry out any other duties reasonably requested by the company, which may include temporary assignments to other product lines or departments.
• Take initiative and solve problems independently with little supervision.

• Strong electro‑mechanical troubleshooting skills.
• Proficient with using electronic test equipment such as oscilloscopes, digital voltmeters, and signal generators.
• A degree in electronics is considered an advantage or prior work experience in a related field.
• Works well under pressure.
• Strong communication skills—oral, written & listening—to ensure effective communication with team members, customers, and organizational leadership.

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee, or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non‑merit based factor made unlawful by federal, state or local laws.