Accounts Receivable Analyst - manufacturing

Hudson, NH

The Accounts Receivable Analyst position will engage & manage day-to-day collection activities to improve the overall customer account delinquencies. This includes calling customers, taking incoming calls, account reconciliation, negotiating, resolving customer account inquiries and providing excellent customer service. The ability to work closely with sales and operations is a must.

• The Accounts Receivable Analyst will utilize the AR application (GetPAID) within an assigned portfolio of customers to perform collection functions on past due transactions and make proactive contact on coming due invoices to improve and maximize KSaria cash flow.
• Develop and maintain relationships with internal and external parties to ensure timely collection and resolution of outstanding issues.
• Work closely with KSaria business units to monitor and control shipments to accounts in delinquent status to minimize potential bad debts.
• Analyze potential bad debts with internal parties (Director of AR, Unit Controllers, and Sales), provide detailed recommendations, and establish action plans for resolution.
• Investigate items in dispute (i.e. short payments, over payments, deductions, etc.) and liaise with appropriate business unit contacts to resolve issues in a timely fashion.
• Participate in regular meetings with Business Unit Controllers to identify and resolve significant outstanding issues.
• Determine credit worthiness to approve orders within assigned authority levels by using the following tools:
  Dun & Bradstreet Credit Reports, Financial Statement Analysis, Trade reports, References, etc.
• Assist in the AR reporting process, including producing, maintaining and distributing various reports to Business Units as required.
• Review various A/R spreadsheets to analyze and summarize significant changes in the payment habits of customers.
• The Accounts Receivable Analyst will provide excellent customer service by assisting in the reconciliation of accounts.

• Experience with credit and collections manufacturing industry preferred.
• Experience with a shared services organizational structure is preferred
• A.S / B.S in Business with minimum two years credit/collection experience is preferred, candidates without an Associates should have five years credit/collection experience
• Strong excel skills (formulas, pivot tables, x lookups)
• Excellent communication skills, both written and oral
• Basic accounting knowledge
• Problem solving and strong analytical skills
• Experience with collection and dispute management solution platforms and prior knowledge of GetPAID is a plus
• Must be enthusiastic and a team player
• Must be able to multi-task
• This is an onsite position in Hudson NH

kSARIA is an Equal Opportunity Employer/Disabilities/Veterans