Field Sales Advisor IV- Hudson, NH Service Center; Consideration

Field Sales Advisor IV – Hudson, NH Service Center (For Future Consideration)

$36,600 to $45,700 for New Hampshire based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

Join Our Talent Community:
We’re always excited to connect with great talent. This posting is for future considerations of our Hudson, NH location as we continue to grow. While there isn’t an immediate opening at these locations, we encourage you to apply if you’re interested in being considered for upcoming opportunities.

Address: 5 Flagstone Drive, Hudson, NH 03051

As a Field Sales Advisor IV, you will be an integral member of our field sales organization, building relationships with prospective customers and expanding the Rivian community. You will manage the entire customer relationship from lead qualification to close, ensuring a personalized purchase experience throughout. You will educate and inspire customers using various communication channels including in‑person interactions, demo drives, phone, text, and email.

This role requires passion for our brand and a desire to foster a competitive sales culture.

To be successful in this role, you must have a customer‑first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution‑oriented mindset. The ideal candidate is self‑motivated and results‑driven, committed to creating memorable experiences that drive brand loyalty, customer satisfaction, and conversion.

• Consistently achieve or exceed monthly and quarterly sales targets and other key performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade‑ins and financial solutions, customer satisfaction and NPS.
• Ensure customer experience at your location(s) is best‑in‑class: authentic, engaging, educational and aligned with Rivian’s core values and culture.
• Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction.
• Maintain and share your in‑depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision‑making process when considering Rivian.
• Build and manage a healthy sales pipeline by establishing positive, long‑term relationships with customers via high‑touch, responsive service.
• Engage and support customers through order confirmation, following up across various stages of the sales process to drive conversion through the funnel and increase customer satisfaction, repeat business and referrals.
• Host and support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community.
• Study and solicit customer feedback to understand and solve for customer pain points and opportunities for continuous improvement.
• Stay up to date on auto and EV competitive landscape and trends to keep a close pulse on what customers are considering and effectively build value in our products and overcome objections to purchase.
• Share success strategies, best practices…