Guest Experience​/Front Desk Coordinator

The Guest Experience / Front Desk Coordinator serves as the first point of contact for Christ Community Chapel (CCC) and plays a vital role in advancing the mission of the Guest Experience team. This role goes far beyond traditional front desk coverage by creating a welcoming environment, providing high-level administrative support, and helping execute projects and events that shape the overall guest experience  ideal candidate is a strong administrator with exceptional organizational skills, high capacity, and the ability to manage multiple priorities with professionalism and attention to detail.

This person thrives in fast‑paced environments, anticipates needs before they arise, and brings both warmth and efficiency to every interaction and task. This is a full‑time position and reports to the Executive Director of Gatherings & Experiences.

• Creates a professional, warm, and guest-focused environment at CCC’s front desk.
• Provides excellent communication when answering phones, managing email, and assisting guests with clarity and professionalism.
• Provides strong administrative support for the Guest Experience department through scheduling, coordination, organization, and follow-through.
• Supports major Guest Experience projects and events with administrative, logistical, and day‑of execution assistance.
• Manages office supplies, purchasing, calendars, and shared equipment.
• Assists with financial processes, forms, and project requests across Guest Experience.
• Oversees ticket sales and provides customer service support for special events.
• Maintains organized systems, records, and processes to help operations run smoothly and efficiently.
• Uses independent problem-solving and initiative to anticipate needs, resolve issues, and support ministry effectiveness.

• Authentic and growing personal relationship with Jesus.
• 3+ years of experience in administrative support, hospitality, customer service, or office coordination.
• Strong organizational and administrative skills with excellent attention to detail and follow-through.
• Strong interpersonal, written, and verbal communication skills with excellent grammar and composition.
• Highly proficient with Microsoft Teams, Outlook, phone systems, printing, and other relevant software.
• Able to manage multiple projects, deadlines, and competing priorities with professionalism and efficiency.
• Thrives in a fast‑paced environment and demonstrates a high capacity for problem‑solving and execution.
• Flexible, adaptable, and willing to support a variety of administrative and guest experience needs.
• Committed to the mission and vision of Christ Community Chapel.