Workers' Compensation Specialist

Workers' Compensation Specialist Leaf Home

Address 1595 Georgetown Rd, Hudson, OH 44236, USA

Compensation $55,000.00 - $65,000.00/year

Schedule Full time

Job Type Permanent

At Leaf Home, we are powered by people on a single mission to make home ownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and Vet Connect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

• We Win – Being driven every day to win is who we are
• People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
• Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love
• Support – Inclusion, sustainability, and reliability surround everything we do
• Personal Growth – Dedicated to providing resources and encouragement for employee growth
• Mobility – Locations throughout the U.S. and Canada, with continued expansion

The Workers’ Compensation Specialist manages claims from intake to resolution, serving as a resource and liaison for employees, ensuring compliance with regulations, analyzing data and metrics, fostering safety awareness, and coordinating with insurance carriers and medical providers.

• Oversee the entire lifecycle of workers’ compensation claims, from initial reporting, resolution, and settlement.
• Serve as a primary point of contact for employees, providing information on WC benefits, assisting with claims forms, and acting as a resource for managers regarding procedures and policies.
• Maintain effective communication with injured employees, medical providers, insurance carriers, and other relevant parties to facilitate information exchange and expedite claim processing.
• Track, compile, and analyze data on claims frequency, severity, and costs to identify trends.
• Ensure claims handling procedures and documentation adhere to all applicable federal, state, and local workers' compensation laws and company policies.
• Assist in accident investigations, provide training on incident reporting procedures, and contribute to efforts to reduce workplace injuries and improve safety awareness.
• Manage relationships with insurance carriers, brokers, and other service providers to ensure effective program administration.
• Implement and maintain systems for tracking and managing claims data.

• Bachelor's degree or a Combination of education, training, and experience.
• 2-4 years of work experience in Workers’ Compensation or Safety.

• Excellent verbal and written communication skills.
• Strong organizational, time-management, and documentation skills.
• Proficiency using Microsoft Office Suite, HRIS systems, and claim management software.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

• Experience managing claims in Canada.
• Strong knowledge of EHS KPIs.
• Adapting to and managing change.
• Communicating and building relationships.
• Business acumen and cross-functional knowledge.
• Achieving results.
• Decision-making and problem-solving.

• Occasional overnight travel is required (1-10%).

• Additional and non-standard hours may be required (exempt).

Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always – Providing cutting-edge solutions for employees and customers
• Partnering with…