Payroll Coordinator

About Leaf Home

At Leaf Home, we are powered by people on a single mission to make home ownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and Vet Connect, we are dedicated to making Erie Home a workplace where you can win every day. Come grow your career with us.

• We Win – Being driven every day to win is who we are
• People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
• Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love
• Support – Inclusion, sustainability, and reliability surround everything we do
• Personal Growth – Dedicated to providing resources and encouragement for employee growth
• Mobility – Locations throughout the U.S. and Canada, with continued expansion

The Payroll Coordinator supports the execution of payroll operations across the United States and/Canada by preparing, validating, and processing payroll data. This role ensures accuracy, timeliness, and compliance while delivering strong customer service and supporting payroll audits, reporting, and year-end activities

• High-Volume Processing & Data Integrity:
  Execute end-to-end payroll for U.S. and Canadian populations, specializing in UKG Pro and WFM. You will pull time data, manage wage changes, and process complex variable pay (bonuses, commissions, and draws).
• System Reconciliations & Exception Management:
  Perform targeted reconciliations between UKG and payroll data from multiple platforms to catch and resolve discrepancies before payroll is processed
• Employee Experience & Service:
  Manage the payroll inbox, serving as the face of the department by resolving employee inquiries.
• Audit Readiness & Documentation:
  Maintain the payroll records and documentation for every pay run, including signed authorizations and reconciliation spreadsheets, ensuring we remain compliant and have an audit trail.
• Strategic Support:
  Assist with payroll audits and reconciliation to ensure data accuracy and compliance. Assist with quarterly reporting and year-end activities.

• High school diploma or equivalent.
• 2+ years of payroll experience in a large organization.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

• Basic understanding of payroll processes in U.S. and Canada
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in deadline-driven environment
• Strong customer service and communication skills
• Ability to handle sensitive and confidential information.
• Experience with UKG Pro or similar payroll systems
• Experience…