Leave Specialist

Address 1595 Georgetown Rd, Hudson, OH 44236, USA

Schedule Full time

Job Type Permanent

Description

At Leaf Home, we are powered by people on a single mission to make home ownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and Vet Connect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

• We Win – Being driven every day to win is who we are
• People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
• Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love
• Support – Inclusion, sustainability, and reliability surround everything we do
• Personal Growth – Dedicated to providing resources and encouragement for employee growth
• Mobility – Locations throughout the U.S. and Canada, with continued expansion

The Benefits and Leave Specialist administers and supports employee benefits, retirement, leave of absence, and accommodation programs. This role is responsible for delivering compliant, consistent, and employee-focused administration across benefit and leave programs, including day-to-day administration of the Company’s 401(k) retirement plan, while ensuring alignment with company policies and regulatory requirements. This role partners with HR Business Partners, Payroll, HRIS, and external vendors to support benefits operations, retirement plan administration, leave case management, and the employee experience while aligning with Total Rewards strategy and governance

• Manage end-to-end leave of absence cases, including intake, eligibility determination, documentation, approvals, tracking, and return-to-work coordination.
• Lead accommodation (ADA) processes, including documentation, evaluation, and coordination with managers and internal partners.
• Administer employee benefits programs, including enrollments, life events, eligibility, and ongoing maintenance. Identify and support process improvements across benefits and leave administration.
• Support day-to-day administration of the Company’s 401(k) retirement plan, including employee inquiries, eligibility and contribution matters, plan transactions, vendor coordination, reconciliations, compliance activities, and annual audit support. Escalate complex plan or fiduciary matters to Benefits leadership and appropriate advisors.
• Serve as the primary point of contact for employees and managers regarding benefits, retirement, leave, and accommodation questions that are not answered by our third-party support. Ensure clear and timely communication.
• Ensure compliance with FMLA, ADA, state leave programs, retirement, ERISA, and company benefit policies through consistent administration practices.
• Partner with Payroll, HRIS, HRBPs, and vendors to ensure accurate data flow, deductions, and case coordination.
• Coordinate with external vendors (benefits providers, disability carriers,401k leave administrators) to manage claims, issues, and escalations.
• Maintain and audit documentation, records, and reporting to ensure accuracy, compliance, and audit readiness.
• Support open enrollment processes, including system updates, employee communication support, and issue resolution.

• 3-5 years of experience in benefits or leave administration.
• Strong working knowledge of federal and state leave laws, including FMLA, ADA, and applicable state programs.
• Experience managing sensitive employee situations with professionalism and confidentiality.
• Strong case management, organization, and documentation skills.
• Ability to interpret policies and apply them consistently across scenarios.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Must…