Sourcing Specialist - Biomed

Parts Source is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, Parts Source empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

Parts Source team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

• Searches for medical parts using a set list of requirements
• Conducts low-level supplier negotiations
• Online data research using Google and other associated websites to understand and eventually communicate gathered information to the customer care team
• Low-level issue resolution, data entry, and multi-tasking
• Translates Customer Care Rep's needs to suppliers
• Relaying information to the Catalog team to improve catalog content
• Gather supplier information, updates, and other changes
• Ability to interact frequently with a variety of PS personnel and outside suppliers
• Excellent interpersonal communication skills (oral/written), planning and organizing skills
• Ability to use independent judgment and time management skills
• Ability to think critically and utilize strong problem-solving skills to provide prompt issue resolution
• Meet and maintain departmental KPI’s
• Follow departmental processes and requirements
• Other duties may be assigned to meet business needs

Your Background

• Knowledge of Biomed/Imaging parts and systems
• Minimum 2 years’ customer service experience preferred
• High School diploma or GED required
• Microsoft Office and Excel

• You’re a positive person, ready to serve as an enthusiastic promoter of Parts Source to internal and external clients
• You’re a problem solver, always looking to find ways to work towards a win-win solution
• You’re a strong influencer- able to gain the trust and confidence of leadership teams to drive change
• You don’t settle for the status quo. You’re always improving upon processes and tools to find simpler and better ways to work.
• You’re accountable. You do what you say you’re going to do. And when you mess up- you own it, learn from it, and move on.

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful work spaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

Since 2001, Parts Source has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. Parts Source employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

• Parts Source Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024
• Parts Source® Named Among the Top 50 Healthcare Technology Companies of 2025
• Parts Source® Named Among the Top 25 Healthcare Software Companies of 2025
• Parts Source President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025
• WSJ:
  Bain Capital Private Equity Scoops Up Parts Source

Parts Source, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Legal authorization to work in the U.S. is required.