International Transport Analyst

Company Overview

Arhaus was founded in 1986 on a simple idea: furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used and loved for generations.

Manage daily operational tasks and provide visibility to the business for the movement of 7000+ ocean containers, 400 US/Mexico cross‑border truckload moves, and 100+ air shipments annually. Coordinate the audit and payment of more than $30 million in ocean/air freight spend. Manage daily communication between merchants, vendors, and third‑party service providers to provide international expertise. Keep up to date with current events, laws, regulations, and rules to ensure full compliance within the international transportation space.

Contribute the development and vision of a cost‑effective, service‑centric global supply chain network. Support a high‑performing metric‑driven global logistics network that optimizes the flow of imported products, information, and communication between import vendors, internal stakeholders, and warehouse teams. Provide high‑level performance management within the International Transportation Department by maintaining open communication and implementing executive strategy, vision, and goals for the organization.

• Communicate with vendors, freight forwarders, and carriers to ensure inbound shipments are booked and shipped in a timely and cost‑efficient manner.
• Partner with freight forwarder to manage carrier allocation matrix for each origin to ensure completion of freight contract MQC.
• Maintain consistent communication with drayage partners and the distribution center for container drop‑hook practices, ensuring containers are pulled and returned timely to avoid demurrage and detention.
• Reproduce daily reporting metrics per distribution center regarding container counts and accumulated monthly storage/demurrage charges for impacted containers.
• Monitor and utilize exception reporting and take proactive action to ensure timely delivery of inbound shipments.
• Build strategic and ethical relations with internal clients and external vendors.
• Monitor vendor and carrier KPI reports to facilitate conversations with partners, resolve outstanding issues, and improve performance.
• Continuously analyze current processes and make recommendations for efficiency improvements.
• Review import container manifest information accuracy for warehouse unloading and inventory receiving.
• Communicate daily with internal teams and warehouse staff regarding live inbound delivery schedules.
• Assist the team by auditing all international freight, demurrage, and detention invoices.
• Work with import compliance team to ensure shipments comply with organization policy, local, country, and international law and processes.
• Participate in logistical studies and provide logistics training to internal parties.
• Assist in educating existing colleagues in areas where additional support is needed regarding international transportation.
• Assist in training new hires in their day‑to‑day responsibilities and cross‑train with team members within your specific area.

• Education:
  
  Bachelor’s degree, preferably in supply chain or a related field.
• Experience:
  
  3+ years of international logistics experience with a background in ocean carriers, freight forwarders/consolidators, customs brokers, and dray carriers. Experience in the retail industry is preferred.
• Proficiency in Microsoft Windows and Microsoft Office.
• Detail oriented with strong analytical background, problem‑solving and project‑management skills.
• Ability to excel as a team player and willingness to adapt to changing priorities.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.