Program Manager; Finished Consumer Goods

Founded in 1998, Gartner Studios’ mission is simple; to bring style and delight to your life and events - at a value you’ll love! Our thoughtfully designed and developed stationery, celebration and workspace products are sold at major retailers across the USA, Europe and Canada. As a Gartner Studios team member, you’ll be surrounded by a dynamic and diligent team. Poised for growth, we believe in the entrepreneurial spirit and encourage promotion from within.

If you’re a highly motivated and dedicated person seeking professional growth and experience – we look forward to speaking with you. As we say, it’s about “ideas, products & people!

This position is responsible for managing and executing both import and domestic Finished Consumer Goods Programs in compliance with all customer and governmental regulations. Programs are required to be delivered on time while meeting the quality expectations against our brand as well as our external customer requirements. The position requires strong attention to detail, timeline management, product knowledge, problem solving skills, critical thinking and clear communication with precise information to our procurement team, overseas sourcing team and factory partners.

This is not a MS or IT position; this is a consumer program management position. It also requires collaborating, team building and partnering with both internal and external teams. As this position requires detailed communication between the US and international locations, work hours will be staggered to cover portions of both US and international business hours. Must be available to work in Hudson, WI location a minimum of 3 days per week.

Please submit application via the following link:

• Manage the supply chain process and communication to deliver 100% on-time quality programs with overall margins that meet or exceed our annual company goal.
• Work in conjunction with the product development and design teams to write clear and precise specifications into an RFQ (Request for Quotation) within the PLM system.
• Support and follow best practices in the process of executing and delivering your programs on time.
• Build and maintain a costing matrix for each category you own by partnering with your supervisor, product development, and sourcing teams.
• Partner with Procurement team to determine factory partners with the best fit to quote each program.
• Communicate directly with Gartner’s overseas sourcing team and factories to problem solve issues and opportunities.
• Work with the art production team to manage the timeline and accuracy of art files being delivered to the vendor partners.
• Assure timely delivery of all samples required for customer and product development approval.
• Provide help and support to QA staff to ensure that all testing is completed to allow on time delivery.
• Provide support to all operations as needed.
• Understanding of product offering, retail and competitive landscape for all key accounts/customers
• Collaboration with vendors on real-time product development, relationship building, costing and specification negotiations
• All other duties as assigned.

• Consistent emphasis on collaboration with cross-functional team members
• Mitigating conflict with urgency, addressing concerns with subordinates, peers and management independently and professionally
• Consistently and respectfully on time for all meetings
• Professionally present in all meetings, focused (not on computer with other work, cell phones)
• Vigorously respect time management, for yourself and all team members
• Established and clearly articulated point of view (POV)
• Troubleshooting, solution identifier
• Preparedness for all inward and outward facing meetings and presentations
• Model behavior: exceptional attitude, act with urgency, clear expectations & communication
• Consistently and accurately follow all process procedures, tools and system requirements as instructed by manager

• Bachelor’s Degree required
• Operations, Supply Chain, or International Business-related degrees preferred
• 3 years’ experience in sourcing and/or product development related fields
• Proficient in Word, Outlook,…