Field Service Engineer

Overview

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

• Install, commission, and maintain equipment, including powder filling and process equipment
• Support installation, commissioning, and decommissioning of systems
• Diagnose and resolve mechanical, pneumatic, and electrical issues—onsite and remotely
• Ensure minimal downtime and maximum equipment performance
• Deliver exceptional customer service in the field and build strong relationships through clear communication
• Identify service opportunities, recommend upgrades, and suggest spare parts
• Support optimization of customer systems and processes
• Prepare detailed service reports, inspection summaries, and start-up documentation
• Provide operator training on equipment use and preventive maintenance
• Conduct site visits and performance audits
• Adhere to all safety policies, OSHA standards, and customer HSE requirements

• 5+ years of field service experience with powder handling, filling, or process equipment
• Strong mechanical aptitude with hands-on troubleshooting experience
• Solid knowledge of: pneumatics and electrical systems; P&IDs, instrumentation, and production diagrams; powder transport, packaging, and palletizing systems

• Familiarity with GMP, FDA, 3A, and related regulatory standards

• Excellent communication and customer-facing skills
• Strong organization, time management, and attention to detail
• Ability to work independently and as part of a team
• Proactive mindset with a strong work ethic

• Valid driver’s license
• Willingness and ability to travel up to 75% (primarily U.S. & Canada, with some international travel)

• Medical, dental, and vision coverage; coverage begins on the first day
• 12 paid holidays, a flexible floating holiday, and 136 hours of PTO
• 7% 401(k) employer match
• Tuition reimbursement
• Wellness incentive program
• confidential Employee Assistance Program for personal or professional guidance
• Flexible Health Savings and Spending Accounts

• Work with advanced, industry-leading equipment
• High-impact role with visibility across customers and internal teams
• Opportunities for international travel and technical growth
• Emphasis on safety, innovation, and customer success

• The typical base pay range at the start of employment is $31–$45 per hour, varying by location
• Pay range is not a guarantee of compensation; offers depend on skills, experience, location, and other factors
• Potential discretionary bonus and/or equity awards may be available
• GEA is an equal opportunity employer; applicants are considered without regard to protected characteristics
• This position is based in the United States and does not offer visa or work sponsorship

Ready to Apply? If you’re a technically skilled professional who enjoys travel, problem-solving, and making a real impact in the field, we want to hear from you.