Phlebotomist

The primary purpose of this position is to perform phlebotomy, and to report results accurately. Position will be staffed during clinic hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs phlebotomy and procedures on all patients

Ensures lab area is stocked adequately and submits supply orders to supervisor

Processes requests for reference lab send outs Greets patients and schedules appointments in a consistent manner

Schedules and coordinates patient lab appointments

Prepares patient intake slips for clinic and/or outside lab orders

Processes lab orders via clinic computer system

Verifies demographics and insurance information

Ensures all proper diagnosis codes and pertinent patient information is accurate prior to laboratory testing

Prepare Advanced Beneficiary Notices forms as needed

Work on lab appointment schedules for next day appointments

Routes medical information as needed

Maintains organized and updated lab order files

Provides completed lab testing reports to outside facilities

Verifies providers and coverage concerns for patients prior to laboratory testing

Organizes and maintains a clean and efficient work space

Stocks and maintains inventory of all registration supplies

Performs other related duties and responsibilities as assigned.

SUPPLEMENTAL

DUTIES AND RESPONSIBILITIES:

Remain punctual, reliable, and available for late coverage if applicable

Maintain a positive and respectful attitude while supporting the clinic vision

Work effectively under pressure in a fast pace environment

Maintain a neat and well groomed professional appearance

Interact positively with all interdisciplinary team members

Maintain confidentiality of all information acquired through clinic employment

Establish and maintain positive working relationships with patients, providers, internal personnel, and outside facilities

Follow clinic emergency/safety protocols and attend mandatory meetings

Abide by clinic protocols, ergonomic recommendations, OSHA standards, & CLIA laws Adhere to the clinic philosophy and provide comprehensive care according to patient-centered healthcare clinic

WORKING CONDITIONS:

Subject to interruptions, high volume telephone calls, and frequent problem solving activities

Subject to hostile and emotionally upset patients, staff, or outside agencies

Flexibility in scheduling to meet department needs PHYSICAL DEMANDS:

Abide by ergonomic recommendations of the position

Must possess sight/hearing senses or use prosthetic devices that will enable these senses to function adequately

Sit or stand for several hours.

Subject to lifting and carrying supplies averaging 25 pounds

Repetitive motions involving use of phone and keyboard

EDUCATION:

Minimum:
Phlebotomist or CMA/MA

EXPERIENCE:

Minimum:
One year in a customer service oriented position.

Desired:
Experience in phlebotomy in a health care setting KNOWLEDGE:

Knowledge of medical and laboratory testing terminology

Knowledge of clinic computer system including Lab Information System Ability to work independently with minimal instruction

Working knowledge of PC, Windows & Microsoft Office Ability to be accurate, efficient and detail oriented with ability to prioritize work
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