IT Systems Administrator Promotional

About the Position

Employee Type:
Regular

Department:
Information Technology

Salary: $64,179.86 - $89,404.09 annually (or $5,348.32 - $7,450.34 monthly)

Scheduled Weekly

Hours:

37.5

This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the 1553 Collective Bargaining Agreement (CBA) submitting applications between 5/12/26 and 5/19/26.

The position performs professional, technical, analytical work involving enterprise-wide system administration of the County’s complex heterogeneous wide-area network. Work involves the design, analysis, development, procurement, implementation, modification, repair and support of enterprise-class large-scale complex hardware, software, database, network, audio‑visual and cyber‑security systems. Employees in this classification may direct the work of staff in lower classifications.

• Evaluates server, software, hardware and network service outages to ensure they are resolved in an orderly, timely manner and to reduce instances and recurrences.
• Prepares server, software, hardware and network systems documentation, cost estimates, procurement documents, status reports, meeting materials, newsletters, and budget and management reports.
• Assists, trains and serves as an escalation point for employees in lower classifications.
• Analyzes and resolves technical problems.
• Participates in and conducts meetings with customers, vendors and associated staff.
• Develops and maintains documentation of network architectures, troubleshooting of network issues, network data gathering, trending and analysis.
• Designs, tests and monitors backup and recovery processes to ensure the safe and smooth restoration of business operations in the event of technical failure or disasters.
• Manages, directs and performs installation and maintenance of servers, software, hardware and network systems at currently supported release levels; ensures that implementation conforms to departmental standards.
• Develops and maintains documentation of system architectures, troubleshooting of technical issues, and instructional guides to be used by both users and other technical staff.
• Performs after‑hours and on‑call duties pursuant to active labor agreement.
• Delivers, administers and monitors physical and virtual Windows servers, software, hardware and network systems to ensure optimum performance; oversees reconfiguration as needed to accommodate growth and/or changes in security or hardware/software requirements.
• Administers core business process servers.
• Performs Windows account/security administration.
• Serves as point of contact and regional administrator for State and National Criminal database support and troubleshooting.
• Serves as the point of contact for all CAD, records, mobile computer dispatch, reporting, crime analysis, officer and ancillary user hardware, Core Application server and technical support helpdesk ticket requests, which also includes escalation to outside agencies or vendors as needed.
• Provides technical support for A/V equipment and technologies used during events, meetings, and presentations.
• Installs and configures A/V systems, ensuring they meet department needs and are current with the latest technology.
• Monitors security logs and alerts to detect and respond to security incidents; investigates and remediates incidents and security breaches.
• Ensures compliance with legal and regulatory standards for information security; maintains detailed documentation of security configurations, incidents, and response actions.
• Manages risk‑based vulnerability mitigation to reduce the potential of compromise.
• May be required to perform duties of lower level classifications.
• Performs other related duties as required/assigned.

• Bachelor’s Degree from an accredited college or university in computer science, or a related field.
• Two (2) years of relevant work experience in the Information Technology field.
• Experience with relevant software packages, hardware (Intel processor based Servers), Windows Server and networking, cyber security and…