Service Technician HVAC-R

Position Summary

Come see what an employee family is all about as a Service Technician HVAC-R at Benedict Sales & Service! As a Service Technician at Benedict's, you can expect to perform an exciting variety of work such as maintaining, repairing, and installing refrigeration, HVAC, ventilation systems, and commercial food service equipment. This role is exclusively commercial, with no residential work. Equipment you will work on includes refrigeration, air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers, humidifiers, capacity controls, semi-hermetic compressors, split systems, flame safeguard controls, air compressors, air driers, package units, ice machine equipment, tap line systems, and commercial kitchen equipment such as dishwashers, ovens, brewers, and stovetops.

Title:

Service Technician HVAC-R
Department:
Service

Reports To:

Service Manager
FLSA Status:
Non-Exempt

Employment Type:

Full Time
Experience Level: Experienced required

• Troubleshoots, repairs, and makes modifications to commercial mechanical equipment.
• Reads and understands technical drawings (e.g., blueprints, electronic/mechanical schematics) to repair/maintain equipment.
• Troubleshoots complex problems with equipment where the repair is not immediately visible or obvious.
• Maintains inventory of replacement parts and orders replacements.
• Utilizes a computerized management system to accurately record work progress and history.
• Provides department support through collecting payment for necessary customers prior to service being performed and directing payments to appropriate personnel in a timely manner for processing.
• Sets and achieves individual goals and supports department goals by contributing to a team environment.
• Safely operates and maintains a company vehicle, tools, and equipment.
• Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to customer needs.
• Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
• Complies with all company and industry safety standards.

• Other duties as assigned by authorized personnel.

• High school diploma or equivalent required.
• Vocational/technical school training or apprenticeship preferred.
• Minimum one year of related refrigeration/HVAC experience required; two years preferred.

• EPA Universal Certification required.
• Valid Class D driver’s license and commercial insurability required.
• Federal Medical Card for transporting large commercial trailers (preferred).

• Excellent problem-solving, mechanical, and analytical skills.
• Knowledge and understanding of commercial refrigeration/HVAC equipment.
• Ability to perform effectively in a high-stress, fast paced environment.
• Ability to plan, organize, and prioritize work tasks.
• Ability to use power and hand tools.
• Ability to use thermometers, pressure gauges, and other testing devices.
• Ability to run copper piping and PVC.
• Ability to read and interpret operation and repair manuals, schematics, and mechanical blueprints.
• Ability to follow instructions and meet deadlines.
• Basic computer skills and ability to learn computer programs.
• Ability to travel between job sites and work locations 100% of the time.
• Ability to work a non-standard schedule including emergency on-call, nights, weekends, and holidays.

Ability to read, write and comprehend simple instructions, short correspondence, and memos.

Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

• Must maintain a stationary position for 2-4 hours while traveling between jobsites.
• Walk inside and outside jobsites and other work locations.
• Operate commercial vehicle, power tools, and a mobile device.
• Operate computer and other office productivity machinery occasionally.
• Perform repetitive finger motion, hand dexterity, outward and upward arm extension, and elbow bending.
• Ascend/descend stairs and ladders to access all areas of equipment and jobsites including rooftops.
• Frequently required to bend, stoop, and access small, confined spaces.
• Communicate with internal and external customers using spoken word and the ability to perceive normal speaking levels.
• Observe details at close range, distance range, peripherally, and adjust focus.
• Lift/push/carry items up to 50 pounds, occasionally 75+ pounds.
• Occasionally works near moving mechanical parts.
• Frequently…