Warehouse Supervisor

Job Title:
Warehouse Supervisor
Job Description

The Warehouse Supervisor oversees warehouse operations and employees to achieve safety, quality, productivity, responsiveness, and cost objectives across assigned departments. This role leads a fast-paced parts distribution environment, ensuring accurate inventory flow, effective shipping and receiving, and consistent adherence to operational standards and workplace organization.

• Lead, counsel, and support hourly employees, responding to their needs and concerns while maintaining a high-performance culture.

• Address employee performance behaviors by recognizing and reinforcing positive contributions and correcting negative behaviors through progressive discipline when necessary.

• Use structured problem-solving methods, including the Quality Network process and A-3 reporting format, to identify opportunities for improvement, document actions, and engage the workforce in generating solutions.

• Apply Workplace Organization (WPO) principles to improve warehouse layouts, optimize material flow, and increase operational efficiency.

• Perform daily Timekeeping System (TKS) updates to ensure accurate payroll processing and proper recording of employee hours.

• Conduct daily meetings and huddles to communicate business performance, review SPQRC (Safety, People, Quality, Responsiveness, Cost), and facilitate two-way communication with employees.

• Perform and document weekly safety observation tours, ensuring adherence to safety standards and proactively addressing hazards.

• Plan daily workloads in advance, allocate manpower to each station, and adjust resources throughout the shift to meet production and service targets.

• Support fellow supervisors and colleagues to optimize shift performance and maintain smooth departmental operations.

• Ensure compliance with applicable contractual requirements and enforce shop rules consistently across the team.

• Perform daily standard operating procedure (SOP) audit checks to confirm processes are followed and quality standards are maintained.

• Advance personal leadership and technical skills through the Individual Development Plan (IDP) process and ongoing training.

• Keep leadership and relevant committees informed of pending activities, operational issues, and improvement initiatives.

• Monitor production every two hours to verify performance targets are met, review employee performance reports, and take corrective actions when needed.

• Oversee logistics, inventory control, shipping, and receiving activities to ensure accurate, timely distribution of parts to dealerships and third-party customers.

• Maintain a clean, organized, and safe warehouse environment while driving throughput and meeting team goals throughout the shift.

• Demonstrated supervision and management experience, including direct oversight of employees in a warehouse or logistics environment.

• Strong ability to lead and motivate others, with proven experience applying progressive discipline such as verbal counseling, written warnings, and terminations.

• Hands-on experience in logistics, warehouse management, inventory control, and shipping and receiving operations.

• Ability to manage warehouse inventory and supply chain activities to support accurate and timely parts distribution.

• Excellent people skills with the ability to communicate effectively with a diverse group of employees, show empathy when appropriate, and still drive performance and accountability.

• Proven multi-tasking ability to operate in a very fast-paced environment with constantly changing priorities, balancing coaching, safety, cleanliness, and performance reporting.

• Strong problem-solving skills and the ability to maintain performance when faced with operational challenges.

• 5–7 years of relevant experience in warehouse, logistics, or a closely related operational field.

• High school diploma combined with 1–2 years of technical or business school training.

• Training in a skilled trades area or equivalent technical training that supports understanding of warehouse operations and equipment.

• Experience using structured problem-solving tools such as Quality Network processes and A-3 reporting formats.

• Familiarity with Workplace Organization (WPO) principles and continuous improvement practices.

• Experience with timekeeping and payroll systems such as Kronos or similar platforms.

• Comfort working with performance metrics and production boards, reviewing employee performance data, and making data-driven decisions.

• Ability to conduct safety observations and audits and promote a strong safety culture.

• Capability to lead daily huddles and team meetings focused on SPQRC (Safety, People, Quality, Responsiveness, Cost).

• Strong communication skills for delivering feedback, coaching employees, and facilitating two-way dialogue during shift meetings.

This role offers a significant opportunity to build a long-term career within a large, evolving parts distribution network that supports a…