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Guest Experience Leader - Front of House & Events

Job in Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: Royal & Derngate
Full Time position
Listed on 2026-10-02
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep, Hotel Management, Hospitality & Tourism
Job Description & How to Apply Below

Royal & Derngate is seeking a Customer Experience Manager to lead the visitor journey across both venues. You will drive exceptional service, manage Front of House operations, and lead teams including volunteers with a strong emphasis on hospitality and inclusivity.

You will work closely with the Head of Customer Experience and other departments to ensure standards, budgets and safety requirements are met while delivering memorable experiences for audiences in a dynamic cultural setting.

We are currently recruiting a Guest Experience Leader
- Front of House & Events for our team in England, United Kingdom.

Consider building your career as a Guest Experience Leader
- Front of House & Events at Royal & Derngate.

The Guest Experience Leader
- Front of House & Events position in the Management & Operations, Sales field is open for applications.

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