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Guest Experience & Accommodations Lead

Job in Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: Butlin's
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Location: Kingston upon Hull

Butlin's in Bognor Regis is seeking a Head of Accommodation & Guest Services to lead a key department responsible for guest experience, cleanliness, and guest services queries. You will drive CAFF focus, improve NPS, and manage both accommodations and public areas with a strong emphasis on staff development and on-site problem resolution.

You will set departmental goals, manage budgets, work with cross-functional teams, and ensure smooth guest arrivals and efficient complaint handling on-site.

As a Guest Experience & Accommodations Lead, you will play an important part at Butlin's in United Kingdom.

The advertised compensation is 60.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Experience & Accommodations Lead role in the description above.

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