Clinical Operations Manager

Clinical Operations Manager

Humble, TX, US

5 days ago Requisition

$54,080.00 To $62,400.00 Annually

Clinical Operations Manager (LVN)

Clinical Operations

Director of Clinical Operations

Non-Exempt

• Medical Assistants (Indirectly)
• Float Medical Assistants
• Clinical Trainers (if applicable)
• Clinical Externs
• Clinical Support Staff (as assigned)

The Lead Licensed Vocational Nurse (LVN) – Clinical Operations serves as the clinical leader for all Medical Assistants across the organization. This position is responsible for ensuring excellence in clinical operations through leadership, education, quality assurance, process improvement, workforce development, and standardization of clinical practices.

This leader partners closely with providers, Practice Administrators, Human Resources, Quality, Compliance, Revenue Cycle, and Executive Leadership to ensure every clinic consistently delivers safe, efficient, patient-centered care.

The Lead LVN is responsible for developing clinical talent, establishing best practices, monitoring quality metrics, leading clinical training initiatives, and supporting the organization's continued growth through scalable clinical workflows.

This role combines leadership, education, quality management, operational strategy, and direct clinical oversight.

The ideal candidate is an experienced nurse leader with exceptional organizational skills, strong clinical judgment, outstanding communication abilities, and a passion for developing high-performing clinical teams.

The Lead LVN exists to ensure every Medical Assistant throughout the organization practices at the same high clinical standard regardless of clinic location or specialty.

The Lead LVN is expected to continuously improve patient care, employee competency, provider satisfaction, operational efficiency, and regulatory compliance.

Serve as the clinical leader for all Medical Assistants across the organization.

Provide day-to-day clinical guidance and support.

Develop accountability within MA teams.

Coach employees toward clinical excellence.

Conduct regular one-on-one development meetings.

Identify future leaders within the MA team.

Assist with disciplinary coaching regarding clinical performance.

Partner with Practice Administrators regarding employee performance.

Lead by example.

Support organizational culture initiatives.

Develop standardized workflows across all clinic locations.

Ensure consistency in:

• Rooming procedures
• Medication administration
• Documentation
• Clinical protocols
• Standing orders
• Infection prevention

Monitor workflow efficiency.

Recommend operational improvements.

Develop clinical checklists.

Assist with clinic openings.

Support provider onboarding.

Develop scalable clinical processes as the organization grows.

Design and oversee the organization's MA onboarding program.

Create standardized training materials.

Develop annual competency assessments.

Conduct classroom instruction.

Perform clinical demonstrations.

Develop continuing education programs.

Maintain employee training records.

Identify knowledge gaps.

Develop remediation plans.

Coordinate cross-training initiatives.

Mentor Float Medical Assistants.

Prepare future Lead Medical Assistants.

Develop career progression pathways.

Develop the MA Quality Assurance Program.

Perform routine clinical audits including:

• Vital signs accuracy
• Medication administration
• Clinical documentation completeness
• Laboratory quality control
• Standing order compliance
• EMR accuracy
• Clinical safety practices

Perform random competency observations.

Develop corrective action plans.

Monitor quality metrics.

Present quality reports to…