Receptionist Spanish

Location

19411 McKay Drive, Suite 300, Humble, TX 77338

• Position 1 (full time):
  Monday through Friday (flexible on schedule and could work four 10's, 5 days a week, etc.). There is a need to rotate Saturdays with other staff.
• Position 2 (part time):
  Monday through Friday 8pm-2pm
• Position 3 (part time):
  Monday through Friday 2pm-7pm

$14–$15/hour

At Cole Pediatric Therapy, we are dedicated to providing exceptional care and support for children and families. We pride ourselves on creating a professional, welcoming, and culturally sensitive environment for both clients and staff.

We are seeking a Bilingual Receptionist / Interpreter fluent in English and Spanish. This role combines front desk reception duties with occasional interpretation/translation services to support our clients and staff. You will report to the executive office manager for receptionist duties and responsibilities.

• Greet clients and provide necessary documents during evaluations or therapy.
• Check patients in using our Scheduler system and communicate with therapists as needed.
• Collect and process co-pays according to standard procedures.
• Answer phone calls professionally and redirect as necessary; follow up on messages.
• Place appointment reminder calls for evaluations, treatments, and re-evaluations.
• Maintain front desk metric boards, cleanliness, and order in waiting areas and office spaces.
• Process incoming faxes and manage client cancellations in Raintree Scheduler.
• Communicate changes in Medicaid or commercial insurance coverage to appropriate team members.
• Participate in daily administrative meetings and adhere to HIPAA guidelines.

• Translate documents, letters, therapeutic instructions, registration information, consents, and other materials between English and Spanish.
• Facilitate accurate communication between clients, families, and staff, considering cultural and linguistic differences.
• Provide interpretation in clinical settings or approved home care settings as required.

• Assist with Welcome Packets for new clients (Medicaid and Insurance).
• Support compliance documentation, including food logs and other records.
• Help with advertising programs, rescheduling appointments, and mailing/faxing reports.
• Maintain professionalism, punctuality, and respect toward clients and staff.

• Bilingual:
  English and Spanish (spoken and written fluency required).
• Strong communication, reading, comprehension, and writing skills in both languages.
• Knowledge of interpreting techniques and cultural/linguistic considerations.
• Ability to multitask in a fast‑paced environment and handle confidential information.
• Previous experience in reception,
  customer service
  , or healthcare setting preferred.

• Comprehensive Benefits Package
• A supportive, collaborative team environment

Join our team and make a difference in the lives of children and families! Visit  for more information or to submit your application.