Store Manager, Retail & Store Manager

As Store Manager, you will lead the team to create a welcoming environment for growing families, coach staff to become product experts, and drive sales while ensuring a positive, safe, and inclusive workplace.

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute the company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

• A positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills, inclusive of leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or equivalent GED.
• Physical ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods of time, and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

• Schedules designed to fit your life, promoting work‑life balance.
• Health and mental health benefits.
• 30% discount on our brands.
• Referral bonuses.
• Advance You Program—earn a GED or bachelor’s degree tuition‑free or learn English as a second language.
• Paid time off, holidays, parental leave, adoption assistance, and charitable matching gifts.
• Professional and personal development opportunities, including development programs to grow in current and future roles.

• Applications will be accepted until at least 7 days after the posting date.
• Carter’s does not use AI to make hiring decisions.
• NOTE:
  
  This job description is not all‑inclusive. Duties may be changed or reassigned at the discretion of management, and the employee may be required to perform duties not listed herein.

Carters is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Carter’s for all:
Carter’s is an Equal Opportunity and Advocacy employer. (Minority/Female/Disability/Veteran).