Office Manager

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Full Time Humble, TX, US

5 days ago Requisition

Salary Range: $60,000.00 To $70,000.00 Annually

Clinical Practice Manager / Practice Administrator

Location: Humble Main
Department: Clinical Operations
Reports To: Director of Clinical Operations & Facilities
Employment Status: Full-Time, Exempt
Salary Range:$60,000–$80,000 annually, commensurate with experience

Position Summary

Wellspire Medical is seeking an experienced, highly organized, and hands-on Clinical Practice Manager / Practice Administrator to oversee the daily operations of one of our largest and busiest multi-specialty clinic locations.

This is a high-visibility leadership position responsible for ensuring the clinic operates efficiently, delivers an exceptional patient experience, supports provider productivity, maintains appropriate staffing, and consistently follows organizational policies and workflows.

The ideal candidate is a working manager who is comfortable leading from the floor, solving problems in real time, holding staff accountable, supporting multiple specialties and providers, and stepping in wherever necessary to keep operations moving.

This position requires someone who can balance people leadership, clinical operations, front-office operations, provider support, patient experience, financial awareness, compliance, and day-to-day problem solving in a fast-paced environment.

Essential Duties and Responsibilities

Clinic Operations & Administration

• Provide overall day-to-day operational leadership for the assigned multi-specialty clinic.
• Ensure the clinic opens and closes appropriately and is fully prepared for daily patient care.
• Monitor daily clinic flow, patient volume, provider schedules, staffing levels, wait times, and operational barriers.
• Conduct daily huddles and communicate priorities, staffing concerns, provider needs, and operational updates.
• Identify workflow inefficiencies and implement solutions in collaboration with the Director of Clinical Operations.
• Ensure organizational policies, SOPs, and standardized workflows are consistently followed.
• Maintain an organized, professional, patient-ready environment.
• Escalate significant operational, clinical, staffing, patient, compliance, or provider concerns appropriately.

Staff Leadership & Accountability

• Directly supervise assigned front-office and back-office employees.
• Establish clear performance expectations and hold employees accountable for attendance, productivity, professionalism, patient service, and adherence to policies.
• Provide ongoing coaching, feedback, counseling, and performance management.
• Participate in employee evaluations, corrective actions, performance improvement plans, and recognition.
• Partner with Human Resources and the Director of Clinical Operations regarding employee relations matters.
• Monitor attendance, PTO requests, call-outs, overtime, timekeeping, and schedule coverage.
• Coordinate staffing assignments and adjust coverage based on patient and provider needs.
• Promote teamwork and collaboration between front office, medical assistants, providers, call center, referrals, verification, and other departments.
• Assist with interviewing, hiring, onboarding, and training new employees.
• Develop staff members and identify employees with leadership potential.

Provider Support

• Serve as the primary operational point of contact for providers practicing at the assigned location.
• Build effective working relationships with physicians, APPs, and clinical staff.
• Ensure providers have appropriate staffing, equipment, supplies, schedules, and operational support.
• Monitor provider schedules for accuracy,…