Assistant Community Manager

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Full Time Aria at Ralston, Humble, TX, US

4 days ago Requisition

Salary Range: $22.00 To $23.00 Hourly

The Assistant Community Manager assists the Community Manager with the overall operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes.

• Maintains all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Accurately and timely completes daily, weekly and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collects delinquent account balances from previous residents.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases apartments as needed.
• Responsible for shopping competitive properties.
• Demonstrates social media activity and experience in managing and creating engaging content across various platforms.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Processes move-ins, move-outs, and lease renewals.
• Audits all new and current lease agreements and resident files for accuracy.
• Assists Community Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Composes and prepares routine correspondence, rental notices, and other letters and memorandums.
• Assists the Community Manager in resident relations and problem resolution.
• Assists Community Manager with Timecard submission.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Community Manager.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.

• Ability to read, write, understand, and communicate in English.
• Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel and Entrata (or other on-site accounting software.)
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key and key track system.
• Excellent customer service and interpersonal skills; ability to relate to others.
• Professional verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to perform basic to intermediate mathematical and accounting functions.
• Ability to read and comprehend financial statements, such as budgets, financial reports, accounting information, etc.
• Comprehension of federal fair housing laws and any applicable local housing provisions.
• Ability to multi-task.
• Ability to make quick and effective decisions.
• Ability to analyze and resolve problems.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to close a sale.
• Ability to manage a team.
• Ability to train.
• Ability to set and meet goals.
• Ability to consistently meet deadlines.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality.
• Ability to drive an automobile.

• Current driver license…