Grocery - Customer Service Rep - Part time

Job Summary: As a Customer Service Representative, you will maintain a well-stocked and well-maintained department while providing superior customer service. You will stock and properly rotate products daily, and maintain all department and safety/sanitation standards.

• Stocks and rotates items as needed
• Assists with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create/prepare signage as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Builds, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

• Provides superior customer service
• Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise

• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales

• Cleans and sanitizes sales floor, display cases, prep areas, and equipment
• Properly handles and maintains the operation of all equipment
• Complies with departmental SOPs and store operating procedures

• Knowledge of beauty and cosmetic aids

• Prepares tags and signs as needed

• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Prepares tags and signs as needed

• Passion for outdoors
• Ability to complete Green Thumb training (H‑E.B. internal training)

• Knowledge in the audio/video field
• Knowledge of specialty products, movies, music, electronics, and video games

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.

• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required

• HS Diploma or GED (or equivalent) - Required

• Completion of Company Orientation and Safety Training upon hire - Required

• Constantly reach at waist, grasp
• Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
• Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push/pull with arms
• Occasionally be exposed to cold, loud noise, and wet conditions
• Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs

• Constantly reach at waist, pivot, grasp
• Frequently stand, walk, reach at shoulder, reach at knee, stoop, push/pull with arms, pinch, perform fine motor movements, ulnar/radial deviation, extend and flex wrists
• Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
• Occasionally be exposed to cold, loud noise, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs

• Constantly reach at waist, pivot, grasp
• Frequently stand, walk, reach at shoulder, reach at knee, stoop, push/pull with arms, pinch, perform fine motor movements, ulnar/radial deviation, extend and flex wrists
• Frequently be exposed to cold conditions
• Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
• Occasionally be exposed to loud noise, and wet conditions
• Demon…