Sr. Ramp Manager- George Bush International Airport; IAH

Sr. Ramp Manager
- George Bush International Airport (IAH1)

Job Category
:
Airport Operations

Requisition Number
: SRRAM
016670

• Full-Time
• Salary: $80,000 USD per year

Humble, TX 77338, USA

• 401(k) matching
• Paid time off
• Eligible for annual discretionary bonus

The Senior Ramp Manager is responsible for overseeing all operations on the airport ramp, including aircraft handling, baggage loading and unloading, and coordination of ground support services. This role demands ensuring strict adherence to safety protocols and efficiency in handling all ramp activities to minimize delays and optimize turnaround times. The Senior Ramp Manager is tasked with managing a team of ramp agents and ground support staff, providing training and guidance to maintain high standards of service.

Additionally, this position involves close coordination with airline representatives, air traffic control, and other relevant airport departments to ensure smooth and synchronized operations. You will also play a crucial role in implementing emergency response procedures and handling incident investigations when necessary.

• Oversee all ramp operations, ensuring efficient management of aircraft loading, unloading, and turnaround processes
• Develop and implement operational strategies for ramp activities to enhance efficiency and safety while reducing turnaround times
• Coordinate closely with flight operations, ground handling teams, and other relevant departments to ensure seamless service delivery
• Maintain strict adherence to safety protocols and regulatory guidelines, ensuring a safe working environment on the ramp at all times
• Lead, train, and manage ramp personnel, including scheduling, performance evaluation, and professional development
• Monitor and manage the deployment and maintenance of ground support equipment used in ramp operations
• Implement and oversee quality control measures to maintain high service standards and minimize errors
• Liaise with airlines, airport authorities, and other stakeholders to address operational issues and improve ramp services
• Develop and manage the budget for ramp operations, including cost control and resource allocation
• Respond swiftly to operational challenges and emergencies, providing decisive leadership and effective solutions
• Analyze operational data to identify trends and areas for improvement, implementing changes to optimize ramp activities
• Stay updated on industry developments, new technologies, and best practices in ramp management
• Foster a culture of teamwork, communication, and continuous improvement among ramp staff
• Ensure compliance with environmental policies and practices in ramp operations
• Prepare and present regular reports on ramp operations to senior management, highlighting achievements, challenges, and strategic plans for future development
• Perform any additional duties as assigned by management

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state‑issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• Minimum of 5 years of experience in ramp operations or ground handling in an airport environment
• Proven leadership and team management skills
• In‑depth knowledge of airport ramp procedures and safety regulations
• Strong organizational and communication abilities
• Ability to work in a fast‑paced, high‑pressure environment
• Familiarity with industry‑standard ground handling equipment and procedures
• Ability to access and interpret information in print and electronically, including the use of electronic devices such as iPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in‑person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal as applicable)
• Need flexibility to work various shifts including nights, weekends, and holidays
• Ability to perform essential job functions, including lifting up to 25 pounds and working in a generally sedentary position
• Ability to hear and respond…