Office agent senior
Job in
Humble, Harris County, Texas, 77396, USA
Listed on 2026-07-14
Listing for:
Lufthansa Cargo
Full Time
position Listed on 2026-07-14
Job specializations:
-
Transportation
Airport Operations & Services, Freight, Transportation & Logistics
Job Description & How to Apply Below
Are you the kind of person who turns spreadsheets into systems, and daily tasks into seamless operations? Behind every great office is a team that runs like clockwork. As Senior Office Agent you will make the magic happen!
Come and see what we have to offer!
Tasks- Documentary Acceptances
- Shipment Data Capture
- Prioritization of Export Build-up and Import Breakdown
- Preparation of Export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
- Support implementation of local processes and procedures
- Apply the OAL (Other Airline) handling process for carriers operating within the facility, ensuring compliance with local and partner‑carrier requirements
- Assist Terminal Supervisors by providing operational guidance not only to LH office agents but also to external/third‑party agents working within the terminal
- All other duties as assigned or required
- Long Disability
- Life Insurance
- Education
- 15-20 Vacation Days
- Flight privileges
- Short Disability
- Family Policy
- Healthcare
- Flex Holidays
- Commuter Benefits
- Employee Assistance Program
- 401k plan
- up to 60 Sick Days
Are you ready to Take‑off with us? Know more about the requirements:
- High school diploma/GED desirable
- 2 to 3 years of experience in warehouse handling favored
- Fluent English language required, with strong reading, writing, and comprehension skills
- Qualification according to CHM / GOM
- MS Office skills as user
- Excellent customer service
- Excellent commitment
- Excellent teamwork
- Strong ability to work under pressure
- Strong adaptability
- Good cost consciousness
- Strong detail oriented
- Willingness to travel
- Must possess a valid driver’s license
- Manage constant time pressure
- Manage high stress levels
- Must posses a valid work permit in the U.S.
- Must be willing to work shifts
- CV/Resume required
- Company will not provide relocation assistance
Position Requirements
10+ Years
work experience
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