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Guest Experience Ambassador – Front Desk & Guest Care
Job in
Hummelstown, Dauphin County, Pennsylvania, 17036, USA
Listed on 2026-08-08
Listing for:
Hilton Garden Inn Hershey
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Hilton Garden Inn Hershey is seeking a Guest Service Agent to warmly greet and assist guests, check them in and out, and coordinate room assignments using the PMS system. You will handle payments, reservations, and guest inquiries with a focus on satisfaction and safety.
The role involves standing for extended periods, assisting during peak times, and working varied shifts. Prior customer service experience is preferred; PMS familiarity is valued.
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