Accounts Receivable Specialist

Responsibilities

• Monitor and manage a portfolio of overdue accounts to ensure timely payments and reduce outstanding balances.
• Contact clients by phone, email, or letter to follow up on overdue invoices and negotiate payment terms.
• Investigate payment discrepancies, resolve billing issues, and work with clients to ensure proper payment processing.
• Maintain accurate and up-to-dated records of all communications, payment agreements, and collection activities.
• Prepare regular reports on outstanding balances, payment statuses, and collection efforts for management review.
• Work closely with the finance and sales teams to ensure that customer accounts are properly handled and reconciled.
• Escalate delinquent accounts to legal or third-party collections agencies, if necessary, while ensuring compliance with applicable regulations.
• Send out invoices to customers in a timely manner.
• Process incoming payments via check, credit card, wire transfer, or electronic payment systems.
• Reconcile accounts receivable records, investigate discrepancies, and adjust entries as needed.
• Perform other tasks as requested by Leadership.

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.
• Proven experience in collections, or accounts receivable (7+ years).
• Strong communication skills (verbal and written) with the ability to interact effectively with clients and team members.
• Excellent problem-solving and negotiation abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Knowledge of accounting software or ERP systems (e.g., Oracle, SAP) preferred.
• Ability to manage time effectively, prioritize tasks, and work independently.
• Strong attention to detail and organizational skills.