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IT Help Desk Analyst — Fast-Paced Tech Support & 365

Job in Huntersville, Mecklenburg County, North Carolina, 28078, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Structural Integrity Associates seeks a Help Desk Analyst to be the first point of contact for employees needing tech support across the organization and its subsidiaries. You will respond to requests, troubleshoot issues, document resolutions, and escalate as needed.

The role covers end-user hardware, Microsoft 365, mobile devices, printers, conferencing tools, remote access, engineering software, and enterprise applications. Ideal candidates enjoy learning and teamwork in a fast-paced setting.

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